NATALIE DIAZ
Houston,TX
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Perishables Representative
H-E-B
Houston, TX
02.2023 - Current
- Prepared and built food items according to standardized recipes and directions
- Adhered to company safety policies and procedures regarding proper food safety and sanitation
- Checked finished items against company quality standards
- Break down, clean and sanitized workstations at end of shift
- Followed production list provided by supervisor.
General Manager
Jamba
Houston, TX
03.2021 - 02.2023
- Recruited, interviewed and hired qualified staff for open positions
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Prepared staff work schedules and assigned team members to specific duties
- Trained employees on duties, policies and procedures
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Shift Leader
Smoothie King
Houston, TX
08.2020 - 10.2020
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
- Checked orders for quality and completeness
- Delegated tasks to employees and monitored activities and task completion
- Identified needs of customers promptly and efficiently
- Assisted general manager with operations game plan and company initiatives implementation.
Education
Business Management -
University of Houston-Downtown
05.2025
High School Diploma -
Heights High School
Skills
- Performance Improvements
- Cross-Functional Team Management
- Microsoft Word, PowerPoint
- Supervision and Training
- Time management
- Food Preparation
- Inventory Tracking
- Customer Service
Certification
Food Manager Certification Training, 2022-2027
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Produce Perishables Representative
H-E-B
02.2023 - Current
General Manager
Jamba
03.2021 - 02.2023
Shift Leader
Smoothie King
08.2020 - 10.2020
Business Management -
University of Houston-Downtown
High School Diploma -
Heights High School