Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
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Natalie DiBiase

Ocean,NJ

Summary

A new college graduate in the field of psychology looking to gain experience in the workforce and contribute to the needs of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Bakery Clerk

The Macaroon Shop
11.2021 - Current
  • Greeted and assisted customers during order process
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Handled custom cake orders and mail orders
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.

Secretary Intern

Coastal Pest Control
07.2023 - 08.2023
  • Answered phone calls regarding appointment requests, confirmations, cancellations.
  • Solved customer disputes in a calm and professional fashion.
  • Answered customer questions concerning the service provided to them.
  • Scheduled new customers in a timely and organized manner.

Waitress/Hostess

Anna's Restaurant
06.2019 - 07.2021
  • Managed and organized customer orders via phone
  • Resolved customer disputes
  • Waited on up to 7 tables at a time while managing phone orders and communicating with other team members
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Education

Bachelors of Arts - Clinical Psychology

Franciscan University of Steubenville

Business Administration Minor -

Franciscan University of Steubenville

Skills

  • Computer Proficiency
  • Microsoft Office
  • Customer Relations
  • Scheduling
  • Team Communication
  • Proactivity
  • Commercial Awareness
  • Listening/Learning
  • Conflict Resolution
  • Work Prioritization

Volunteer Experience

CCD Teacher, 08/2021 - 06/2022. Prepared lectures for students, dealt with student behavior in an ordered fashion, organized group projects.

Timeline

Secretary Intern

Coastal Pest Control
07.2023 - 08.2023

Bakery Clerk

The Macaroon Shop
11.2021 - Current

Waitress/Hostess

Anna's Restaurant
06.2019 - 07.2021

Bachelors of Arts - Clinical Psychology

Franciscan University of Steubenville

Business Administration Minor -

Franciscan University of Steubenville

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Natalie DiBiase