Emily Traynor
Summary
With a diverse background in food service and retail industries, I aim to translate my experience in a new environment while pursuing an Associate's degree in General Studies. Proven ability to adapt quickly and thrive in fast-paced settings, demonstrating strong customer service skills. Passionate about continuous learning and professional growth and ready to contribute a strong work ethic.
Overview
4
4
years of professional experience
Work History
Bakery Clerk
Big Y World Class Market
05.2023 - 10.2024
- Knowledgeable on all baked goods and other pastry items throughout the department.
- Ability to perform in a fast paced work environment while maintaining great customer service.
- Open and close department in accordance to all food safety and sanitation regulations.
- Implemented customer feedback to give better service quality and offerings.
Associate
Shoprite
06.2022 - 04.2023
- Assisted customers with questions ranging from product availability to product descriptions.
- Participated in Shop from Home company program.
- Managed and maintained orderly checkout lines.
Associate
Marshalls
12.2021 - 06.2022
- Manage and organize product on and off sales floor
Food Service Team Lead
Six Flags New England
03.2021 - 11.2021
- Promoted to team lead within 2 months of hire.
- Operated a Point of Sale cash register.
- Replenished condiments, beverages and general supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required.
- Trained and mentored team members on food preparation techniques and customer service.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction and loyalty.
Education
High School Diploma -
Enfield High School
Enfield, CT06.2023
Skills
- Strong team working & communication skills
- Timely and reliable
- Training and developmental
- Proficient in team collaboration
- Proven leadership skills
- Effective problem-solving abilities
- 3 years of customer service & administrative work
- Computer proficiency
- 3years of cash handling/processing
- Effective telephone communication
- Extensive knowledge on food service industry
Awards
Big Y Rising Star of September 2023, Distinction from CEO Peter Carmichael commending work ethic and performance, ServSafe Food Handler, Culinary Education Student of the Year 2023
Timeline
Bakery Clerk
Big Y World Class Market
05.2023 - 10.2024
Associate
Shoprite
06.2022 - 04.2023
Associate
Marshalls
12.2021 - 06.2022
Food Service Team Lead
Six Flags New England
03.2021 - 11.2021
High School Diploma -
Enfield High School
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