Natalie Ebert
Pinckneyville,IL
Summary
Detail-oriented Clerical Assistant with strong skills in file organization, scheduling, and customer service. Committed to maintaining HIPAA compliance and ensuring accurate record-keeping to support efficient office operations.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
Sparta Community Hospital & Quality Healthcare Clinics
Sparta, IL
10.2025 - Current
- Provided administrative support by managing correspondence and scheduling appointments.
- Organized and maintained patient records to ensure accuracy and accessibility.
- Assisted in processing insurance claims, contributing to efficient billing operations.
- Coordinated office supplies inventory, ensuring timely replenishment for smooth operations.
- Utilized electronic health record systems to update patient information accurately.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to appropriate staff.
Cook
Ace's and Eights
Pinckneyville, IL
01.2025 - 10.2025
- Prepared and cooked menu items according to recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure timely meal service during peak hours.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
Front Line Cashier
Dairy Queen Grill & Chill
Nashville, IL
04.2022 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure timely food preparation and delivery.
Education
High School Diploma -
Nashville Community High School
Nashville, ILSkills
- File organization
- Scheduling and calendar management
- Data entry
- Office equipment
- HIPAA compliance
- Customer service
- Time management
- Verbal communication
- Digital file management
- Mail distribution
Timeline
Clerical Assistant
Sparta Community Hospital & Quality Healthcare Clinics
10.2025 - Current
Cook
Ace's and Eights
01.2025 - 10.2025
Front Line Cashier
Dairy Queen Grill & Chill
04.2022 - 02.2025
High School Diploma -
Nashville Community High School