Natalie Eperthener
Pittsburgh,PA
Summary
Adaptable healthcare provider skilled in patient care and administration. Known for strong communication and teamwork abilities, contributing to effective patient management and education. Ready to leverage expertise to enhance healthcare delivery.
Overview
5
5
years of professional experience
Work History
Medical Assistant
MEDICAL GROUP ROBINSON
Pittsburgh, Pennsylvania
04.2024 - Current
- Coordinated patient scheduling and managed appointments to minimize wait times and improve patient flow.
- Assisted physicians by taking vital signs, documenting histories, and preparing patients for examinations.
- Ensured examination rooms were clean and stocked with necessary supplies for incoming patients.
- Educated patients on IV therapy procedures, enhancing their understanding of aftercare and potential interactions.
- Instituted strict infection control guidelines while administering injections and IV therapy.
- Supported front desk operations, handling inquiries and managing phone communications efficiently.
- Monitored payments due from clients and contacted them regarding past due balances.
- Trained new hires on office policies and injection techniques, ensuring consistent delivery of best practices in patient care.
Patient Care Technician SPECIALIST
UPMC Mercy Hospital
Pittsburgh, Pennsylvania
01.2023 - 04.2024
- Documented patient information in electronic health records, ensuring accuracy for effective treatment planning.
- Collected blood samples using venipuncture and capillary techniques.
- Maintained sterile environment by adhering to safety protocols.
- Trained new staff on phlebotomy techniques and safety practices, enhancing team competency and patient care quality.
- Administered intravenous fluids and medications according to physician orders.
- Monitored patients during infusion therapies for adverse reactions.
- Assisted patients during treatments, promptly addressing needs to promote comfort and support recovery.
- Assisted surgeons by preparing instruments and equipment.
Medication Aide
THE SHERIDAN AT BETHEL PARK
Pittsburgh, Pennsylvania
08.2021 - 01.2023
- Administered oral medications to patients per doctor's orders.
- Monitored vital signs, ensuring timely identification of potential health issues.
- Communicated medication administration issues with physicians, pharmacists, and healthcare professionals.
- Maintained medication inventory and cleaned patient rooms and equipment.
- Observed patient behaviors and emotional states, communicating critical concerns to case manager for timely intervention.
- Performed routine inventory checks of drugs in unit drug boxes or carts.
- Documented patient information in charts and updated interdisciplinary care team on status.
- Participated in team meetings, contributing to discussions on medication management strategies and enhancing patient care.
Certified Nursing Assistant
THE SHERIDAN AT BETHEL PARK
Pittsburgh, Pennsylvania
08.2021 - 01.2023
- Administered medications according to prescribed schedules and guidelines.
- Monitored patient reactions, reporting adverse effects promptly.
- Maintained accurate medication records to ensure compliance.
- Collaborated with healthcare team to execute treatment plans, ensuring comprehensive patient care.
- Prepared and distributed medications following physician's instructions and protocols.
- Assisted patients with daily activities to enhance comfort and dignity in personal care.
- Implemented fall prevention techniques outlined in care plan.
- Provided emotional support and companionship to improve patient well-being and family connections.
Certified Nursing Assistant
Baldwin Health Center
Pittsburgh, Pennsylvania
10.2020 - 06.2021
- Monitored vital signs and reported changes to healthcare team promptly.
- Assisted nursing staff with daily patient care, ensuring residents' hygiene and comfort.
- Turned and repositioned residents using proper techniques, effectively preventing pressure ulcers.
- Responded promptly to call lights and addressed patient needs efficiently.
- Collaborated with multidisciplinary teams to improve patient comfort and well-being through coordinated care.
- Maintained clean and safe environment by adhering to infection control protocols.
- Documented patient information accurately in electronic health records.
- Participated in training sessions to advance care practices and teamwork skills.
Education
High School Diploma -
BALDWIN SENIOR HIGH SCHOOL
Pittsburgh, PA06-2021
Some College (No Degree) - Nursing
South College
Pittsburgh, PA03-2026
Skills
- Patient care
- Medication administration
- Vital signs monitoring
- Infection control
- EHR management
- Team collaboration
Timeline
Medical Assistant
MEDICAL GROUP ROBINSON
04.2024 - Current
Patient Care Technician SPECIALIST
UPMC Mercy Hospital
01.2023 - 04.2024
Medication Aide
THE SHERIDAN AT BETHEL PARK
08.2021 - 01.2023
Certified Nursing Assistant
THE SHERIDAN AT BETHEL PARK
08.2021 - 01.2023
Certified Nursing Assistant
Baldwin Health Center
10.2020 - 06.2021
High School Diploma -
BALDWIN SENIOR HIGH SCHOOL
Some College (No Degree) - Nursing
South College