Natalie Flores
Beverage Director
Hayward,CA
Summary
Multi-Talented Beverage Manager and Wine Director with years of experience in Vendor Relations, Customer Service, Sales Execution and Operations. Hard working, Responsible, and Knowledgeable in Wine, Viticulture, Spirits and Industry Standards.
Overview
1
1
year of post-secondary education
14
14
years of professional experience
Work History
Beverage Director/Floor Manager
Paradiso Restaurant
San Leandro, CA
02.2017 - Current
- Managed all transfer orders, special orders, purchase orders and replenishments through Beverager and Digital Dining.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Monitored inventory to determine loss points, maintain clear records and strengthen controls.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Beverage Manager
Acapulco Restaurant
Alameda , CA
02.2017 - 02.2021
- Oversaw overall beverage program, including selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Lead Bartender
Paradiso Restaurant
San Leandro, CA
07.2011 - 02.2017
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Poured and prepared mixed drinks for over hundreds of customers daily and created new libations drawing in clientele.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
Education
Associate of Science - Philosophy And Ethics
BYU
Idaho 01.2014 - 02.2015
Skills
POS systems
undefinedTimeline
Beverage Director/Floor Manager
Paradiso Restaurant
02.2017 - Current
Beverage Manager
Acapulco Restaurant
02.2017 - 02.2021
Associate of Science - Philosophy And Ethics
BYU
01.2014 - 02.2015
Lead Bartender
Paradiso Restaurant
07.2011 - 02.2017
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