Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Flores

Tustin,CA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Sales Lead

Pandora Jewelry
07.2021 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales and customer satisfaction through personalized servicing.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.

Warehouse Associate

Amazon Fresh
10.2020 - 06.2021
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Cashier

Trader Joe's
09.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Arts - Child Development

California State University - Fullerton
Fullerton, CA
05.2025

High School Diploma -

Arnold O. Beckman High School
Tustin, CA
05.2020

Skills

  • Policy Execution
  • Operational Procedures
  • Continuous Development
  • Customer Satisfaction
  • Thorough Knowledge of Product
  • Team Development
  • Providing Feedback
  • Ability to Be a Leader
  • POS Transactions
  • Business Development
  • Sales Expertise
  • Efficient Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Lead

Pandora Jewelry
07.2021 - Current

Warehouse Associate

Amazon Fresh
10.2020 - 06.2021

Cashier

Trader Joe's
09.2019 - 10.2020

Bachelor of Arts - Child Development

California State University - Fullerton

High School Diploma -

Arnold O. Beckman High School

Similar Profiles

CREATE PROFILE
Natalie Flores