Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Natalie Francois

Katy,TX

Summary

Personable and compassionate individual with strong sense of responsibility and dedication to patient care. Knowledgeable in patient monitoring and safety protocols, adept at recognizing and addressing potential risks. Able to positively impact patient well-being and contribute to safe and supportive healthcare environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Safety Attendant

HCA Healthcare
09.2023 - 12.2024
  • Supported family members during their loved ones'' hospitalization, providing information on visitation guidelines and answering general questions about the facility''s policies.
  • Served as a liaison between patients, families, and nursing staff, helping to resolve any concerns or issues that arose during the hospital stay.
  • Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.

PRN Mental Health Technician

Evolutions Treatment Center
08.2022 - 09.2023
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Charted on each patient daily.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Patient Care Technician, COVID-19 Unit

Memorial Regional Hospital
08.2021 - 09.2023
  • Maintained detailed records of patient information, allowing for seamless communication among healthcare providers and continuity of care.
  • Monitored vital signs of patients with accuracy, ensuring timely intervention for medical staff when required.
  • Implemented effective time management strategies while juggling multiple tasks simultaneously, resulting in increased productivity levels within the unit.
  • Utilized strong problem-solving skills to troubleshoot any unexpected challenges within the COVID-19 unit, ensuring optimal patient care and safety at all times.

Patient Care Technician

Well Path
01.2019 - 03.2021
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Streamlined patient check-in process, enhancing efficiency of care delivery.

Education

Associate Degree In Nursing - Nursing

Miami Dade College
Miami, FL

High School Diploma -

Westpark Highschool
Westpark,FL
06.2020

Skills

  • Patient care techniques
  • Basic life support
  • Reliability and punctuality
  • Mental health awareness
  • Professionalism and ethics
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Patient care
  • Direct patient care
  • Certified in CPR/AED
  • Vitals monitoring
  • Crisis intervention
  • First Aid/CPR
  • Pediatric care
  • Nursing assistance
  • Mental health support

Certification

  • First Aid Certification – American Red Cross or American Heart Association.
  • Basic Life Support Certification (BLS)

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Patient Safety Attendant

HCA Healthcare
09.2023 - 12.2024

PRN Mental Health Technician

Evolutions Treatment Center
08.2022 - 09.2023

Patient Care Technician, COVID-19 Unit

Memorial Regional Hospital
08.2021 - 09.2023

Patient Care Technician

Well Path
01.2019 - 03.2021

Associate Degree In Nursing - Nursing

Miami Dade College

High School Diploma -

Westpark Highschool

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