Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Frear

Boca Raton,FL

Summary

Results-driven sales professional with a strong background in client relationship management, vendor coordination, and tenant engagement. Proven ability to drive high occupancy and retention rates through strategic outreach and personalized service. Skilled in leveraging Salesforce and Yardi Voyager to manage leads, track performance, and close deals efficiently. Adept at multitasking and organizing sales initiatives to exceed targets and support business growth.

Overview

3
3
years of professional experience

Work History

Sales Manager

Gables Residential
04.2024 - Current
  • Leveraged CRM tools and analytics to track pipeline performance
  • Achieved and maintained an average occupancy rate of above 91% by implementing dynamic pricing strategies and targeted promotions.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
  • Fostered long-term resident relationships through consistent communication, resulting in a resident renewal rate of over 75% monthly
  • Led targeted lead generation efforts that attracted high-quality prospects and directly contributed to increased sales and deal closures.

Sales Associate

Gables Residential
07.2023 - 04.2024
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Managed a high volume of inbound and outbound sales activity daily, consistently hitting individual targets while maintaining strong customer engagement and follow-through.
  • Recognized for top-tier performance and leadership potential, leading to a promotion into a Sales Manager role within 9 months of hire.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Took initiative to learn CRM systems, sales enablement tools, and reporting metrics, preparing for expanded responsibilities in a management role.

Intake Coordinator

Revive Counseling LLC
07.2022 - 07.2023
  • Responded to scheduling inquiries and coordinated appointments across three distinct scheduling platforms, ensuring accuracy and efficiency in calendar management.
  • Conducted client intake processes and established new client profiles within electronic medical record systems; facilitated seamless onboarding through portal setup.
  • Performed insurance verifications and eligibility checks using Simple Practice, ensuring service coverage prior to appointments.
  • Processed and recorded client payments, including co-pays, deductibles, and service fees; managed incoming payments from insurance companies, clients, and contracted providers.
  • Generated and distributed invoices and superbills to clients for insurance reimbursement, maintaining compliance with billing standards.
  • Maintained and updated a claims follow-up spreadsheet to track outstanding reimbursements and ensure timely resolution of billing issues.

Education

Bachelor of Arts - Business Administration

Florida Atlantic University
Boca Raton, FL
12.2022

Skills

  • Lead generation
  • Records and database administration
  • Relationship-based selling
  • Market Research & Competitor Analysis
  • Proficient in CRM Software such as Salesforce and Yardi Voyager 8 and all Microsoft applications
  • Proficient in all Microsoft Applications
  • Contract Negotiation
  • Quota Attainment & Exceeding Targets

Timeline

Sales Manager

Gables Residential
04.2024 - Current

Sales Associate

Gables Residential
07.2023 - 04.2024

Intake Coordinator

Revive Counseling LLC
07.2022 - 07.2023

Bachelor of Arts - Business Administration

Florida Atlantic University

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Natalie Frear