Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
Developed and facilitated new-hire orientations.
Interviewed, hired, and mentored over 50 new personnel and oversaw all staffing operations.
Collaborated with manager to determine department's short and long-term hiring needs.
Conducted reference checks and screening of potential candidates to support onboarding process.
Sales Coordinator
Commonwealth Land Title
01.2022 - 03.2023
Managing client relationship to build portfolios and create new business relationships
Enhance transaction success by acquiring essential information from local branches
Coordinate constructive business events for our team.
Reduced errors during sales and service processes by devising and deploying template responses.
Created documents recommended courses of actions to assist upper management in complex decision-making issues.
Settlement Agent
Fidelity National Title
06.2021 - 01.2022
Connected with clients to provide organized and concise settlement statements
Handled the transfer and receipt of large sums of money
Streamlined exchanges between clients for a seamless transaction.
Formulated focused and individualized resolutions aimed to peacefully settle disputes.
Reviewed legal documents and contracts to determine potential conflicts and disputes.
Research Analyst
Moody's Analytics
10.2019 - 06.2021
Interacted with clients to obtain vital survey information
Implemented data into a secure survey format
Interpreted information from verified websites to confirm statistics.