Natalie Gagliano
Pell City,AL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Account Executive Intern
Telegraph Creative
04.2023 - Current
- Gained understanding of goals, objectives and processes to meet client business needs.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Followed corporate procedures for preparing orders, resolving billing issues and submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis.
- Participated in brainstorming meetings to develop marketing collateral.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
Brand Ambassador
Rockstar Energy Drink
08.2022 - 07.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Hosted events on campus consisting of 50 to 100 students and interacted in natural conversation with goal of developing brand awareness.
- Communicated product information with confidence and educated consumers about company.
Pro Shop Attendant
Highland Park Golf Club
09.2020 - 06.2023
- Maintained full knowledge of golf tournaments and events that hosted 60+ players to answer questions pertaining to events.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
- Engaged in friendly conversation with 100+ customer daily to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Beverage Cart Attendant
Highland Park Golf Course
09.2020 - 11.2022
- Restocked, organized, and ordered products for beverage cart to maintain optimum inventory.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Greeted guests and inquired into beverage choices.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Provided bartending services for 20+ events ranging anywhere from wedding rehearsals to local company events.
Education
Digital Marketing - Business
University of Alabama At Birmingham
Birmingham, AL08.2023
Skills
- Effective Customer Communication
- Professional Relationships
- Customer Interaction
- Self-Motivated
- Analytical and Critical Thinking
Timeline
Account Executive Intern
Telegraph Creative
04.2023 - Current
Brand Ambassador
Rockstar Energy Drink
08.2022 - 07.2023
Pro Shop Attendant
Highland Park Golf Club
09.2020 - 06.2023
Beverage Cart Attendant
Highland Park Golf Course
09.2020 - 11.2022
Digital Marketing - Business
University of Alabama At Birmingham
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