Natalie Garcia
Falls Church,VA
Summary
Results-driven Bakery Team Leader with expertise in food safety compliance, sanitation standards, and employee scheduling. Proven ability to enhance team productivity and ensure customer satisfaction.
Overview
11
11
years of professional experience
Work History
Bakery Team Leader
Wegmans
Tysons Corner, VA
07.2024 - 04.2026
- Supervised daily bakery operations, ensuring product quality and adherence to safety standards.
- Trained team members on baking techniques and equipment operation, enhancing overall productivity.
- Managed inventory levels, conducting regular stock checks to minimize waste and ensure freshness.
- Collaborated with management to implement promotional displays, increasing customer engagement and sales.
- Developed schedules to optimize labor efficiency while maintaining service levels during peak hours.
- Conducted quality control assessments of baked goods, ensuring compliance with company standards and recipes.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences in the bakery department.
- Implemented cost-saving measures in ingredient sourcing, reducing overhead expenses without compromising quality.
- Evaluated team member performance regularly, providing constructive feedback and opportunities for growth.
- Managed time-sensitive orders efficiently by prioritizing tasks according to deadlines while maintaining product quality standards.
- Ensured compliance with local health regulations by conducting regular inspections of the facility's cleanliness and sanitation practices.
- Managed our sales increases year over year
Produce Team Lead
Wegmans
Tysons Corner, VA
05.2022 - 07.2024
- Supervised daily operations of produce department, ensuring compliance with quality standards.
- Trained and mentored team members on proper handling and storage techniques for fresh produce.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Collaborated with management to design promotional displays that enhanced product visibility and sales.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Cheese Coordinator
Wegmans
Tysons Corner, VA
08.2021 - 05.2022
- Analyzed data to identify trends, providing actionable insights for strategic decision-making.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Produce Customer Service
Wegmans
Tysons Corner, VA
08.2020 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Cashier
Wegmans
Brooklyn, NY
09.2019 - 08.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring all financial discrepancies addressed promptly.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Personal Babysitter
Self-employeed
Brooklyn, NY
09.2015 - 08.2019
- Developed personalized care plans to meet individual needs of children.
- Ensured a safe and engaging environment through proactive supervision and activities.
- Coordinated daily schedules, including educational and recreational activities for optimal development.
- Communicated effectively with parents regarding child progress and behavioral observations.
Education
No Degree - Paralegal Studies
New York City College of Technology
Brooklyn, NYSkills
- Sanitation standards
- Food safety compliance
- Task delegation
- Scheduling coordination
- Bakery management
- Employee scheduling
- Order management
Languages
Spanish
Native or Bilingual
Timeline
Bakery Team Leader
Wegmans
07.2024 - 04.2026
Produce Team Lead
Wegmans
05.2022 - 07.2024
Cheese Coordinator
Wegmans
08.2021 - 05.2022
Produce Customer Service
Wegmans
08.2020 - 08.2021
Cashier
Wegmans
09.2019 - 08.2020
Personal Babysitter
Self-employeed
09.2015 - 08.2019
No Degree - Paralegal Studies
New York City College of Technology