Natalie Garrsion
Customer Service
Machesney Park,IL
Summary
Dynamic professional with a versatile background, including a pivotal role at Stonebridge Kennels, where I honed animal handling and customer service skills. Excelled in environments requiring strong communication and inventory management abilities. Proven track record of enhancing client relations and operational efficiency, making me an asset to any team seeking to improve service quality and workplace productivity.
Overview
6
6
years of professional experience
Work History
Kennel Technician
Stonebridge Kennels
Roscoe, IL
08.2021 - 12.2024
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Server
RBI Bar and Grill
Rockford, IL
05.2021 - 08.2021
Certified Nursing Assistant
Hallmark House Nursing Center
Pekin, IL
03.2019 - 02.2021
- Observed patients for any changes in their physical or mental condition.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Certified Nursing Assistance Program
Illinois Central College
East Peoria, ILSkills
- Animal handling
- Inventory management
- Behavioral observation
- Customer service
- Basic bookkeeping
- Communication skills
- Front desk operations
- Customer/Client relations
- Verbal and written communication
Timeline
Kennel Technician
Stonebridge Kennels
08.2021 - 12.2024
Server
RBI Bar and Grill
05.2021 - 08.2021
Certified Nursing Assistant
Hallmark House Nursing Center
03.2019 - 02.2021
Certified Nursing Assistance Program
Illinois Central College
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