Natalie Gatlin
El Paso,TX
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.
Overview
5
5
years of professional experience
Work History
Waitress
Wing Daddy's Sauce House
El Paso, TX
05.2024 - Current
- Greeted guests at Wing Daddy's Sauce House and presented menus
- Took food and drink orders for dine-in and bar guests
- Entered orders into POS system and verified ticket accuracy
- Refilled beverages and checked guest needs throughout meals
- Coordinated with kitchen staff on specials, modifications, and timing
- Processed payments and handled cash and card transactions
- Prepared tables for new guests by ensuring cleanliness and proper arrangement. and maintained clean dining areas after service
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Merchandising Support
Macys Department Store
El Paso, TX
11.2021 - Current
- Assisting customers with purchases/returns
- Putting merchandise away after truck is delivered
- Helping out with floor moves
- Changing prices
- Marking items down
- Cleaning store for divisional visits and overall sale growth
Education
Andress High School
El Paso, TXSkills
- Customer service
- Guest relations
- Cash handling
- Upselling techniques
- Clear communication
- Active listening
- Problem solving
- Attention to detail
- Team coordination
- Front-of-house display creation
- Inventory restocking
- Visual merchandising
- Supply restocking
- Basic math
Accomplishments
- Have been awarded many certificates for rising sales, being a team player, having good customer service and overall maintaining a big portion of the store, for the specific area I work in, Dresses.
Timeline
Waitress
Wing Daddy's Sauce House
05.2024 - Current
Merchandising Support
Macys Department Store
11.2021 - Current
Andress High School