Natalie Gatten
Coolidge,AZ
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
5
5
years of professional experience
Work History
Associate
In-N-Out Burger
Casa Grande, AZ
05.2021 - Current
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Built relationships with customers by providing friendly customer service.
- Maintaining the highest quality and accuracy in a high-speed environment for each customer's satisfaction.
- Managing coworkers safety and equipment use properly at all times.
- Maintaining multiple tasks and projects at once to ensure good quality and timely delivery.
- Demonstrated good leadership to accomplish current and future goals to trainees.
Associate
Chick-fil-a
Casa Grande, AZ
10.2019 - 05.2021
- Provided onsite technical assistance in the field to ensure successful implementation of training programs.
- Provided personalized guidance to learners through one-on-one coaching sessions.
- Always managed multiple projects simultaneously while effectively meeting all company deadlines.
- Made recommendations to trainees to improve training based on observations and feedback.
- Instructed new team members how to complete tasks affectively and thoroughly.
- Completed work tasks to set a good example.
- Motivated trainee performances by sparking and maintaining interests.
- Explained goals and expectations that are required on the job.
Education
High School Diploma -
Homeschooled
05-2019
Skills
- Flexible
- Workplace Safety
- Customer Service
- New Hire Training
- Customer interaction
- Basic Math
- Active listening
- Decision-Making
- Communication
- Multitasking
- Reliable work history
Timeline
Associate
In-N-Out Burger
05.2021 - Current
Associate
Chick-fil-a
10.2019 - 05.2021
High School Diploma -
Homeschooled
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