Norma Rodriguez
North Brunswick,NJ
Summary
Experienced in fast-paced environments at Home Depot, where I excelled in organizing and presenting products to maximize department sales. In Panera Bread I developed strong critical thinking, time management, and interpersonal skills. Transitioning into healthcare with certifications in CPR/BLS and phlebotomy, having successfully completed 40 blood draws. Passionate about combining my customer service expertise with healthcare knowledge to create a safe and supportive environment for patients. Eager to continue my education and contribute to improving patient care in a nursing role.
Overview
4
4
years of professional experience
Work History
Associate
Home Depot
11.2023 - 11.2024
- Rented out vehicles and heavy machinery. Cleaned and worked on fixing tools as well.
- Opening and closing rental contracts.
- Replacing empty propane tanks with full ones.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
Restaurant Team Member
Panera Bread
06.2022 - 08.2022
- Prepared food orders, cooking on grill and operating fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Cashier
Tropical Supermarket
06.2020 - 02.2022
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Memorized 4 digit codes for every fruit and vegetables the store sold.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Phlebotomy
K& G Academy
Elizabeth, NJ10-2024
CPR And BLS
K&G Academy
Elizabeth, NJ11-2023
High School Diploma -
North Brunswick Township High School
North Brunswick, NJ06-2022
Bilingual Education (Spanish)
Seal of Biliteracy Certificate
06-2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Critical Thinking
- Flexible
- Bilingual
- Organization
- Communication
Timeline
Associate
Home Depot
11.2023 - 11.2024
Restaurant Team Member
Panera Bread
06.2022 - 08.2022
Cashier
Tropical Supermarket
06.2020 - 02.2022
Phlebotomy
K& G Academy
CPR And BLS
K&G Academy
High School Diploma -
North Brunswick Township High School
Bilingual Education (Spanish)
Seal of Biliteracy Certificate
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