Natalie Gonzales
Abilene
Summary
Detail-oriented Certified Medical Assistant with extensive experience in patient scheduling, vital sign monitoring, and effective communication along with great computer intake skills. Committed to enhancing patient care and ensuring compliance with safety protocols. With experience with front office receptionist experience as well.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Hendrick Health
Abilene
05.2015 - Current
- Coordinated patient scheduling and appointments to enhance access to care.
- Assisted healthcare providers with patient examinations and procedures.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Recorded and updated patient medical histories and vital signs accurately.
- Educated patients on treatment plans and preventive care to promote health literacy.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Ensured compliance with safety regulations and infection control protocols.
- Collaborated with team members to streamline patient care processes.
Education
High School Diploma -
Adult Education
Abilene, TX02-2014
Skills
- Vital sign assessment and monitoring
- Phlebotomy techniques
- Infection control compliance
- Sterilization compliance
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Workflow organization
- Customer relationship management
- Communication skills
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Telephone etiquette
- Medical terminology proficiency
Languages
Spanish
Limited
Certification
- nationally certified medical assistant
- CPR
Timeline
Certified Medical Assistant
Hendrick Health
05.2015 - Current
High School Diploma -
Adult Education