Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Natalie Gonzalez

Brooklyn,NY

Summary

Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Cross-cultural competent and highly skilled at resource management and at building lasting relationships with clients and business executives.


Overview

8
years of professional experience
1
Certification

Work History

SAGE, Advocacy, Services for LGBT Elders
Brooklyn, NY

Program Coordinator
08.2021 - Current

Job overview

  • Manage and implement over 50 programs while prioritizing need to promote stimulation within elder community.
  • Develop program marketing and outreach strategies to increase awareness and attract new participants
  • Enter and analyze data in Peer Place for DFTA funding
  • Created referrals for additional support and needs of elders surrounding housing, medical, etc.
  • Managed SAGE budgets to adequately supply different program needs to ensure satisfaction
  • Developed and maintained relationships with external NYC partners to facilitate program operations and bring in additional resources

Services For The UnderServed Inc
New York, NY

Care Coordinator
03.2020 - 06.2021

Job overview

  • Coordinated preventative care for 45 clients who experience substance abuse, mental illness, chronic illness, homelessness, and HIV/AIDS
  • Built strong relationships with clients to deliver emotional support and companionship
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Used company software and databases to maintain records of services performed and patient conditions
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
  • Updated policies and procedures, leading continuous improvement of resident assessments and care

Sincere Care Agency/Advanced Home Care, CDPAP
New York, NY

Patient Caretaker
04.2017 - 04.2020

Job overview

  • Responsible for 1:1 care of elderly patients, total of 3 elders annually
  • Managed medication, addressed hygiene, and facilitated meals to prevent food insecurity.
  • Paid attention to detail while completing assignments.
  • Applied effective time management techniques to meet tight deadlines such as managing ~3-4 appointments within each elder's week.

BCCP, Star Middle School, Adolescent
New York, NY

Mentor & Advisor
09.2018 - 01.2019

Job overview

  • Aided in children’s development through individualized guidance and mentorship
  • Facilitated and engaged ~30 students in 10 weekly assigned activities
  • Applied acquired knowledge of Psychology towards children and adolescents with various mental health issues such as anxiety and ADHD
  • Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
  • Developed and led special events and workshops that increased decision making, problem-solving and good judgment.

Research Foundation Of CUNY
Brooklyn, NY

Research Coordinator
01.2016 - 01.2018

Job overview

  • Facilitated trials on over 20 volunteers daily for research focused on vagal tone and heart rate in relation to trauma and expressive writing.
  • Prepared documents, reports and presentations detailing results and conclusions.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Followed informed consent processes and maintained records.
  • Monitored study timelines and budget to meet financial objectives for spend rate and funding.

Education

Brooklyn College

Bachelor of Arts from Psychology, Women and Gender Studies
12.2019

University Overview

GPA: 3.7

Skills

  • Microsoft Word, Excel, Powerpoint, Outlook, Publisher (Proficient)
  • NYC Food Handlers License (In Progress)
  • Report Creation
  • Program Management
  • Hiring and Recruitment Knowledge
  • Effective Written and Verbal Communication
  • Content Marketing
  • Team Meetings
  • Data Management Familiarity
  • Strongly Analytical
  • Task Delegation

Certification

  • Project Management, Google Coursera Certification - November 2022- February 2023

Languages

English
Native or Bilingual
Spanish
Professional Working
Vietnamese
Elementary

Timeline

Program Coordinator

SAGE, Advocacy, Services for LGBT Elders
08.2021 - Current

Care Coordinator

Services For The UnderServed Inc
03.2020 - 06.2021

Mentor & Advisor

BCCP, Star Middle School, Adolescent
09.2018 - 01.2019

Patient Caretaker

Sincere Care Agency/Advanced Home Care, CDPAP
04.2017 - 04.2020

Research Coordinator

Research Foundation Of CUNY
01.2016 - 01.2018

Brooklyn College

Bachelor of Arts from Psychology, Women and Gender Studies
Natalie Gonzalez