Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Green

Powhatan,VA

Summary

Committed and hardworking Customer Service Representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and handling customer payments. Creative problem-solver versed in customer service.

Overview

10
10
years of professional experience

Work History

Cashier/Customer Service

Joe's Inn
09.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Food Service Worker

Latitude Seafood Co.
07.2023 - 08.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Developed and maintained positive relationships with customers to enhance service.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Front Desk Receptionist

Classic Granite and Marble
12.2021 - 01.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Assisted customers with material selection
  • Provided excellent customer service by addressing inquiries related to payments processing; resolved issues promptly to ensure client satisfaction.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Built relationships with customers to encourage repeat business.

Assistant Kennel Manager

Broughton's Kennels
08.2017 - 11.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Managed scheduling for staff kennel assistants.
  • Enhanced customer satisfaction by promptly addressing concerns and providing updates on their pets'' wellbeing.
  • Coordinated payments with customers
  • Contributed to team success by assisting coworkers with heavy lifting and challenging tasks when necessary.
  • Inventory replenishment for required supplies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Generated repeat business through exceptional customer service.

Cashier

Martin’s Food Markets & Rosa’s Italian Restaurant
10.2014 - 04.2017
  • Entry level positions to build experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a healthy work environment with thorough daily cleaning and sanitizing routines.

Education

High School Diploma -

Powhatan High School
Powhatan, VA
01.2016

Skills

  • Customer Relations
  • Payment Processing
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Professionalism and Courtesy
  • Cash Register Operation
  • Basic Math Competence

Timeline

Cashier/Customer Service

Joe's Inn
09.2023 - Current

Food Service Worker

Latitude Seafood Co.
07.2023 - 08.2023

Front Desk Receptionist

Classic Granite and Marble
12.2021 - 01.2023

Assistant Kennel Manager

Broughton's Kennels
08.2017 - 11.2021

Cashier

Martin’s Food Markets & Rosa’s Italian Restaurant
10.2014 - 04.2017

High School Diploma -

Powhatan High School

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Natalie Green