Natalie Griggs
Brownsburg,IN
Summary
Highly-motivated professional with strong work ethic, adaptability and exceptional problem solving capabilities. Able to see the big picture and identify downstream impacts to process changes. Adept at working effectively unsupervised.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Business Consultant Senior/HEDIS Program Manager
Elevance Health
Indianapolis, IN
04.2009 - 12.2024
- Coordinated with internal stakeholders to ensure successful implementation of the annual HEDIS hybrid project
- Collaborated with teams across departments to develop effective strategies for executing the program.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the project execution.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
Manager, Clinical Quality
Elevance Health
Indianapolis, IN
12.2005 - 04.2009
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
Senior Quality Improvement Specialist
Elevance Health
Indianapolis, IN
03.1997 - 12.2005
- Identified and documented areas of service quality improvement within the organization.
- Coordinated various clinical quality programs including the Physician Office Review Program, the Indiana HEDIS project, and the Indiana Clinical Quality Committee.
- Facilitated meetings with local community physicians to discuss quality assurance initiatives.
- Coordinated various clinical quality programs including the Physician Office Review Program and the Indiana HEDIS project.
Education
Bachelor of Science - Medical Record Administration
Indiana University School of Medicine
Indianapolis, INSkills
- Critical Thinking
- Collaboration
- Adaptability
- Training and Mentoring
Certification
- Registered Health Information Administrator
- Certified Professional in Healthcare Quality
Timeline
Business Consultant Senior/HEDIS Program Manager
Elevance Health
04.2009 - 12.2024
Manager, Clinical Quality
Elevance Health
12.2005 - 04.2009
Senior Quality Improvement Specialist
Elevance Health
03.1997 - 12.2005
Bachelor of Science - Medical Record Administration
Indiana University School of Medicine
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