Natalie Guardado
Escondido,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
Shakey's Pizza Parlor
10.2023 - Current
- Provided exceptional customer service by greeting and assisting guests promptly.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of dining areas and kitchen spaces.
- Collaborated with team members to ensure timely food preparation and delivery.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Floor Staff Member
Regal Cinemas
05.2021 - 01.2023
- Assisted customers in selecting films, snacks, and merchandise.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Maintained inventory of concession items, such as popcorn, candy, and beverages.
- Handled customer complaints in a professional manner, and referred difficult issues to the manager.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash registers, processed transactions accurately, and managed financial discrepancies.
JOANN Fabrics Team Member
Joann Fabrics
01.2021 - 04.2021
- Performed opening and closing duties, such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Resolved customer complaints, or directed them to management for resolution.
Education
Bachelor of Arts - Liberal Studies
California State University San Marcos
San Marcos12-2025
High School Diploma -
Rancho Buena Vista High School
Vista, CA06.2021
Skills
- Professional demeanor
- Customer Service
- Team Cooperation
- Problem-Solving
- Time Management
- Bilingual in Spanish and English
- Team leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Restaurant Team Member
Shakey's Pizza Parlor
10.2023 - Current
Floor Staff Member
Regal Cinemas
05.2021 - 01.2023
JOANN Fabrics Team Member
Joann Fabrics
01.2021 - 04.2021
High School Diploma -
Rancho Buena Vista High School
Bachelor of Arts - Liberal Studies
California State University San Marcos