Yesly Bernal

My responsibilities in this job were guest services.

• Assisting in serving food to guests and maintaining quality standards.
• Sustained cleanliness and orderliness throughout the restaurant.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Managed cashier responsibilities following food order completion and packaging.

As a receptionist my responsibilities were to coordinate front office duties.

• Maintained daily calendars, set appointments with clients and planned daily office events.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Scheduled appointments for clients and confirmed appointments.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
• Greeted visitors and provided them with assistance such as walking them to their therapists room with a cup of water and tea.

My responsibilities in this job as a hostess were handling the front of the restaurant.

• Assisted guests by escorting guests to their seats with necessary accommodations and menus.
• Collected reservation information and communicated updates to guests via mobile device or in-person.
• Handled guest inquiries and complaints in relation to food and service quality, ensuring high guest satisfaction levels.
• Handled telephone and online reservations.
• Maintained cleanliness of lobby area, including bussing tables and wiping down chairs for the next guest . As well as restocking clean silverware.
• Assisted my staff members by serving food and beverages if needed.