Natalie Guerrier
Davenport
Summary
Newly licensed nurse with a commitment to patient care and a strong foundation in healthcare practices. Demonstrated ability to deliver exceptional care and support to diverse patient populations. Eager to contribute to a collaborative healthcare team and enhance patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Coordinator
Smile Design Dentistry
DAVENPORT
09.2024 - Current
- Submitted insurance claims and followed up on denials or discrepancies to ensure prompt payment.
- Verified patients' insurance eligibility and benefits prior to appointments and procedures.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Collected payments from patients in accordance with established policies and procedures.
- Processed referrals to specialists when required by the dentist.
- Answered and managed incoming calls and emails.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Verified, updated and entered patient information into system.
Dental Front Office Coordinator
Nikfar Family Dental
Orlando
02.2020 - 07.2023
- Answered incoming calls from patients regarding insurance coverage or billing inquiries.
- Greeted patients and provided them with necessary paperwork to complete upon arrival.
- Assisted in scheduling appointments, confirming upcoming visits, and reminding patients of their appointment times.
- Answered and managed incoming calls and emails.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Took customer payments and billed insurance companies for remaining balance.
Education
LPN - Nursing
Tampa Medical College
Tampa, FL01-2025
Associate of Arts - General Studies
Valencia College
Orlando, FL05-2019
Skills
- Patient care & education
- Medication administration
- Medical terminology
- Regulatory compliance
- Head-to-toe assessment
- Empathetic & caring
Clinical Experience
HCA Brandon Hospital, Tampa, FL
Student Nurse - Labor & delivery
- Assisted with care of patients in labor & delivery
- Collected and interpreted newborn vital signs
- Collected maternal vitals and performed assessment
- Assisted with medication administration
- Provided Postpartum care and education
Additional Clinical Experience
- Fundamentals of Nursing, Peninsula Care, Tampa, FL. 130 hours
- Mental Health, Cove Behavioral Health, Tampa, FL. 130 hours
- Gerontology, Suncoast Gerontology Center, Tampa FL. 60 hours
- Pediatrics After Hours Pediatrics Urgent care, Brandon, FL. 80 hours
Certification
- Licensed registered Nurse-Florida Board of nursing
License number: PN 5267003 exp: 07/31/2027
- Basic Life Support (BLS)
References
References available upon request.
Timeline
Insurance Coordinator
Smile Design Dentistry
09.2024 - Current
Dental Front Office Coordinator
Nikfar Family Dental
02.2020 - 07.2023
LPN - Nursing
Tampa Medical College
Associate of Arts - General Studies
Valencia College
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