Natalie Henderson
Iowa Park,TX
Summary
Experienced HIPAA Privacy Officer adept at monitoring regulatory requirements, developing privacy and security programs and implementing policies that promote compliance. Excellent communication skills with 30+ yrs of experience in healthcare. Detail-oriented with strong organizational skills.
Overview
25
25
years of professional experience
Work History
HIPAA Privacy Officer/Marketing/Patient Advocate
US Air Force
05.2003 - Current
- Extensive skills in production and deliver of HIPAA training
- Comprehensive research of state and federal laws regarding disclosure of guarded health information
- Solid background in health information management and clinic administration
- Cross departmental liaison educating leadership, department managers, and staff in implementation of HIPAA compliance
- Create and implement Performance Improvement Plans from root cause analysis from risk management investigations
- Participate in all Joint Commission and other regulatory forums in conjunction with quality assurance
- Monitor workplace activities to determine compliance with HIPAA, safety regulations and standards
- Conducted compliance audits to identify areas of improvement
- Resolved 92 customer complaints/concerns. De-escalated disruptive patients, investigated complaints to resolution/patient and developed program process
- Established successful marketing strategies, social media pages, and print material
Plant Nurse
Saint Gobain Vetrotex America
02.1999 - 05.2003
- Assisted physician with medical procedures, medical record documentation, and clinic appointments for 350+ employees
- Evaluated healthcare needs, treatment goals, and available resources of each patient and connected to providers and care
- Administered medications/treatments to patients and monitored responses while working with healthcare teams to adjust care plans
- Advocated for patients verifying intervention met treatment goals and identified insurance coverage limitations.
- Administered FMLA/Workers Comp programs in coordination with legal teams
Education
Bachelor of Science - Business Administration And Management
Midwestern State University
Wichita Falls, TX08.1998
LVN Education - Active License of Vocation Nursing
Vernon Regional College
Wichita Falls, TX09.1997
Skills
- Strong Communication
- Program Management
- Legal Compliance
- Risk Assessment
- Policy Enforcement
- Microsoft Office Products
Timeline
HIPAA Privacy Officer/Marketing/Patient Advocate
US Air Force
05.2003 - Current
Plant Nurse
Saint Gobain Vetrotex America
02.1999 - 05.2003
Bachelor of Science - Business Administration And Management
Midwestern State University
LVN Education - Active License of Vocation Nursing
Vernon Regional College
Similar Profiles
Luimar Munoz-RiosLuimar Munoz-Rios
Fuels Distribution Operator at US Air ForceFuels Distribution Operator at US Air Force
Pierce DavisPierce Davis
Occupational Safety Specialist at US Air ForceOccupational Safety Specialist at US Air Force
JESICA DOUANGNOYJESICA DOUANGNOY
Patient Administrative Operations Manager at US Air ForcePatient Administrative Operations Manager at US Air Force