Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
44
44
years of professional experience
1
1
Certification
Work History
HIPAA Privacy Officer
Responsible for all Infection Control activities including surveillance and education activities to all
Involved entities
Responsible for all Risk Management activities including chart reviews, court appearances, mentoring of staff, surveys
HIPAA Privacy Officer as contact for all privacy issues, contacts, and reporting.
Director of Infection Control/Risk
SAN GORGONIO MEMORIAL HOSPITAL
2017.03 - 2022.12
Investigated outbreaks and revamped control measures to prevent future incidents.
Set clear policies to improve success of infection control measures in departments.
Continuously maintained proper safety and took precautionary measures to avoid spread of disease and infection.
Coordinated successfully and with full compliance to prevent infections according to facility and CIHQ/Joint Commission standards.
Accreditation and Regulatory Manager
DESERT REGIONAL MEDICAL CENTER
2016.05 - 2017.03
Responsible for all survey activities (TJC, CMS, CDPH) including survey readiness, formulating responses, monitoring measures of success
Responsible for Core Measure activities including staff/physician education, development of process to improve compliance, retrospective review.
Performance Improvement Specialist
DESERT REGIONAL MEDICAL CENTER
2014.11 - 2016.05
Coordinated and conducted PI teams especially Readmission, Falls, Pressure Ulcer Prevention and Sepsis
Achievements: Aligned results with the quality metrics expected by Tenet
Escorted surveyors
Participated in accreditation and regulatory activities as needed.
Performance Improvement Coordinator
SAN GORGONIO MEMORIAL HOSPITAL
2009.01 - 2014.11
Performance Improvement/Quality Improvement Responsible for all survey activities (TJC, CMS, CDPH) including survey readiness, formulating responses, monitoring measures of success
Responsible for Core Measure activities including staff/physician education, development of process to improve compliance, concurrent review
Achievements: In 18 months brought 14 of 16 Core measures into compliance
ORYX composite score to 96.1% Chair 3 PDCA committees and 4 PI Committees.
Director
REDLANDS COMMUNITY HOSPITAL
2006.07 - 2008.12
Medicine
Responsible for all operations of both 17 bed locked inpatient unit and 50 plus patients in outpatient unit
Working knowledge of all Title 22, JCAHO, CMS, CDPH and county Dept of Behavioral Med requirements
Oversight of LPS designated facility performance improvement activities
Achievements: Increased programs offered to better serve the patients while keeping expenses down
Successfully brought department into compliance after a Sentinel Event.
Director, Education Department
JOHN F. KENNEDY MEMORIAL HOSPITAL
2001.10 - 2006.07
Responsible for staff development including assessment of needs, planning, coordinating, and presenting educational offerings to meet regulatory agencies, JCAHO, and CEU requirements for all staff.
Director
Emergency Services
2000.07 - 2001.01
Full responsibility for the entire department, both fiscally and operationally; over 80 employees, 34 beds, 37,000 annual volume
Forecasting needs to include renovation and remodel projects
Implementation of new systems such as computerized tracking systems, "T" systems
Liaison with physicians, board members, and all entities
Member of Quality Council
Achievements: Implemented Healthcare Advisory Boards Patient Flow process
Established computerized charting for nursing staff.
Manager
EISENHOWER MEDICAL CENTER
1998.05 - 2000.07
Endoscopy Center and Pain Management Program
Overviewed, coordinated and directed operations for both departments
Projected and managed operational and capital budgets
Forecast procedures and staffing needs
Directed 24 employees with a coordinator level in between
Liaison with physicians and hospital board members
Expectation to develop the business while controlling cost, maximizing resources, working within standards and directed by regulatory agencies
Achievements: Both departments functioned within budgetary resources
Implemented new services involving swallowing and pH studies.
Supervisor
EISENHOWER MEDICAL CENTER, Endoscopy Center
1994.08 - 1998.05
Coordinated staffing, scheduling needs within GI Lab, Radiology to include both inpatient and outpatient populations
Supervised six employees
Patient census of 1900/year
Acted as a resource with the ability to work in any job position
Fiscal responsibility to maintain cost unit of service below budget
Achievements: Involved in the design and construction of a new Endoscopy Center.
RN
EISENHOWER MEDICAL CENTER
1993.10 - 1994.08
Cancer Center, Cancer Outpatient Treatment Administered chemotherapy and blood transfusions
Assisted with bone marrow biopsies
Performed implanted venous access device care, participated in clinical research trials
Achievements: Participated in the design and operation of a new outpatient center
PICC certified.
RN
EISENHOWER MEDICAL CENTER, Amb Health Care Services
1989.05 - 1993.10
Staff Nurse
EISENHOWER MEDICAL CENTER
1986.05 - 1989.05
In Pre Op
PACU, Special Procedures, and GI Lab
Department representative to hospital Professional Development Council
Achievements: Assisted with the development of the Clinical Ladder for RNs.
Diabetes Nurse Educator, Diabetes
EISENHOWER MEDICAL CENTER
1984.01 - 1986.05
Program
Educated patients, staff and students on self-management of diabetes mellitus including insulin injections, self-blood glucose monitoring and exercise
Developed and facilitated support groups, Weigh to live group facilitator.
RN
EISENHOWER MEDICAL CENTER
1979.01 - 1983.12
Emergency Room Total patient care, MICN
Conducted continuing education classes
Assisted head nurse with procurement of supplies, scheduling and timecards.
Education
MBA Redlands -
University of Redlands
BA - undefined
California State
San Bernardino, CA
undefined
College of the Desert
Palm Desert, CA
undefined
Grossmont Adult Education Vocational - LVN
La Mesa, CA
Skills
Facility Management
Security Coordination
PowerPoint Presentations
Facility Inspections
Compliance Reporting
Continuous Improvement Process
Additional Information
ACHIEVEMENTS
, LVNL Student of the Year 1972 MICN of the Month-December 1983, Certified Emergency Nurse Health Fitness Instructor Oncology Certified Nurse
Certified Gastroenterology Registered Nurse, 1997 Healthcare Accreditation Certified Professional 2012 Certified Professional in Healthcare Quality 2013
Certification
[Area of certification], [Company Name] - [Timeframe]
Timeline
Director of Infection Control/Risk
SAN GORGONIO MEMORIAL HOSPITAL
2017.03 - 2022.12
Accreditation and Regulatory Manager
DESERT REGIONAL MEDICAL CENTER
2016.05 - 2017.03
Performance Improvement Specialist
DESERT REGIONAL MEDICAL CENTER
2014.11 - 2016.05
Performance Improvement Coordinator
SAN GORGONIO MEMORIAL HOSPITAL
2009.01 - 2014.11
Director
REDLANDS COMMUNITY HOSPITAL
2006.07 - 2008.12
Director, Education Department
JOHN F. KENNEDY MEMORIAL HOSPITAL
2001.10 - 2006.07
Director
Emergency Services
2000.07 - 2001.01
Manager
EISENHOWER MEDICAL CENTER
1998.05 - 2000.07
Supervisor
EISENHOWER MEDICAL CENTER, Endoscopy Center
1994.08 - 1998.05
RN
EISENHOWER MEDICAL CENTER
1993.10 - 1994.08
RN
EISENHOWER MEDICAL CENTER, Amb Health Care Services
HIPAA Privacy and Security Officer at Defense Health Agency, Brooke Army Medical CenterHIPAA Privacy and Security Officer at Defense Health Agency, Brooke Army Medical Center