Natalie Holbrooks
Clemson,SC
Summary
Proactive and meticulous Shift Manager with over three years in the indoor entertainment industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
6
6
years of professional experience
Work History
Shift Manager
Pump It Up
Greenville , SC
08.2018 - Current
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours and inventory movements.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Bachelor of Science -
Clemson University
Clemson, SCHigh School Diploma -
Mauldin High School
Mauldin, SC06.2021
Skills
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Accurate money handling
- Training and mentoring
- Schedule Management
- Dependable and Responsible
Timeline
Shift Manager
Pump It Up
08.2018 - Current
Bachelor of Science -
Clemson University
High School Diploma -
Mauldin High School
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