Nicole Cercado
Spring Hill
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
4
4
years of professional experience
Work History
Shift Manager
Mosaic Red Hat Group
05.2021 - 07.2023
- Inspected work areas regularly for cleanliness and organization standards
- Monitored store operations to ensure compliance with company policies and procedures
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines
Caregiver
Always Near Home Care
08.2023 - 04.2024
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels
- Coordinated transportation services for clients when necessary
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities
- Delivered personal care services, promoting dignity and respect for individuals.
- Created engaging activities that stimulated mental and physical wellness of clients.
Shift Leader
Dunkin
05.2021 - Current
- Resolved customers issues in a professional manner
- Participated in training sessions for my new employees when needed
- Maintained a clean and organized work area throughout shift
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
- Developed action plans to address operational challenges, resulting in cohesive team environment.
Education
Associate of Arts -
Pasco Hernando State College
New Port Richey, FL06-2026
High School Diploma -
Weeki Wachee High School
Weeki Wachee, FL05.2022
Skills
- Patient companionship
- Meal preparation
- Team development
- Mentoring
- Energetic and Enthusiastic
- Positive attitude
Timeline
Caregiver
Always Near Home Care
08.2023 - 04.2024
Shift Leader
Dunkin
05.2021 - Current
Shift Manager
Mosaic Red Hat Group
05.2021 - 07.2023
Associate of Arts -
Pasco Hernando State College
High School Diploma -
Weeki Wachee High School
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