NATALIE HOPPER
Lancaster,Ca.
Summary
Licensed Insurance Agent with four years of experience at State Farm and recent experience in a brokerage environment. Proven ability to build strong client relationships, assess risk, and deliver tailored insurance solutions across personal lines. Known for excellent client service, clear communication, and consistent sale performance. Adaptable, detail-oriented, and committed to helping clients protect what matters most.
Overview
11
11
years of professional experience
Work History
Licensed Insurance Agent
ISU Stephen B. Marvin Insurance Agency
09.2025 - Current
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Calculated quotes and educated potential clients on insurance options.
- Managed a diverse book of business, adapting to changing client needs and maintaining expert knowledge of multiple lines of insurance products.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Licensed Insurance Agent
Todd Main State Farm
06.2021 - 09.2025
- Developed customized presentations for prospective clients that highlighted relevant products and benefits based on their unique needs.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
- Provided coverage option information to assist clients in protecting assets.
- Maintained high standards of customer service by building relationships with clients.
Registered Dental Assistant
Michael P Giovannini DDS
08.2014 - 06.2021
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
Education
Some College (No Degree) - Liberal Arts And General Studies
Antelope Valley College
Lancaster, CASkills
- Client relations
- Customer relationship development
- Quotes and sales
- Client needs analysis
- Self motivation
- Attention to detail
- Property insurance
- Auto insurance
- Life insurance
- Risk assessment
Licenses and Certifications
Resident Insurance Producer
California
License Number: 4127568
Property & Casualty
Life & Health
Non Resident Insurance Producer
Arizona & Oregon
License Number: 19928858
Timeline
Licensed Insurance Agent
ISU Stephen B. Marvin Insurance Agency
09.2025 - Current
Licensed Insurance Agent
Todd Main State Farm
06.2021 - 09.2025
Registered Dental Assistant
Michael P Giovannini DDS
08.2014 - 06.2021
Some College (No Degree) - Liberal Arts And General Studies
Antelope Valley College