Natalie Hudson
Tucson,AZ
Summary
I am a healthcare professional committed to delivering compassionate care and supporting patient / client needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. I'm a reliable team player focused on achieving optimal patient / client outcomes through empathetic care and attention to detail.
Overview
18
18
years of professional experience
Work History
Front Office Assistant
Teen Challenge Of Arizona Corporate Office
Tucson, AZ
08.2022 - Current
- Managed front desk operations, ensuring accurate visitor check-in.
- Coordinated communication, and facilitating information sharing.
- Managed office supplies inventory, enhancing procurement processes for cost efficiency.
- Proofread and edited documents for accuracy and grammar.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Organized file systems both physical and digital documents.
- Made accurate cash deposits successfully under tight deadlines ensuring proper handling and processing of company funds.
- Contributed to a positive first impression of the office by greeting visitors warmly and professionally.
- Assisted in organizing work events, literature, and meetings.
CNA, Caregiver
Devon Gables Rehabilitation Center
Tucson, AZ
07.2014 - 06.2021
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided compassionate care to residents, assisting with daily living activities and promoting personal dignity.
- Advocated for residents' needs, facilitating communication between families and healthcare providers to ensure comprehensive support.
- Conducted regular safety checks in the facility, identifying potential hazards to maintain a secure environment for residents.
- Ensured smooth transitions between shifts by documenting essential patient updates for incoming colleagues.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures. Also used PPE.
- Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
- Participated in monthly staff meetings to discuss patient care strategies and updates.
- Fulfilled patient requests for supplies and personal comfort items.
- Transported individuals to events and activities, medical appointments, and shopping trips. (Worked as an escort)
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Facilitated personal hygiene management, and feeding.
- Trained and mentored new nursing assistants, focused on patient care.
- Supported needs of 20+ residents under long-term care.
Caregiver
Home Instead Senior Care
Tucson, AZ
08.2012 - 09.2012
- Assisted clients with personal care tasks, including grooming, bathing, and meals.
- Provided compassionate support to seniors, enhancing daily living experiences and maintaining dignity.
- Light housecleaning and chores.
- Monitored clients' health conditions, reporting changes to healthcare professionals.
- Contributed to a positive and loving atmosphere for patients by using effective communication and active listening skills.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Home to home care outside of facility.
- Completed regular check-ins and progress reports for each client.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
CNA, Caregiver
Bayada Nurses
Tucson, AZ
06.2009 - 10.2009
- Provided direct patient care, assisting with daily living activities.
- Cleaned house, ran errands, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with daily living activities, running errands, and household chores.
- Recorded status and duties completed in logbooks for management.
CNA, Caregiver
Private Care Giver
Tucson, AZ
10.2008 - 01.2009
- Assisted with personal hygiene, and mobility.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders, and assisted with cleaning colostomy bags.
- Entrusted to handle confidential and sensitive situations in professional manner.
- Took resident on breakfast dates.
CNA Student
Private Care Giver
Tucson, AZ
07.2008 - 08.2008
- Monitored vital signs and reported changes to healthcare professional as well as family members.
- Assisted with feeding and nutrition.
- Assisted with bed baths and hygiene.
- Hospice Care
Education
Certified Nurses Assistant - Medical
Direct CareGivers Association
Tucson, AZ11-2008
Skills
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- Multitasking and organization
- Responding to emergencies
Timeline
Front Office Assistant
Teen Challenge Of Arizona Corporate Office
08.2022 - Current
CNA, Caregiver
Devon Gables Rehabilitation Center
07.2014 - 06.2021
Caregiver
Home Instead Senior Care
08.2012 - 09.2012
CNA, Caregiver
Bayada Nurses
06.2009 - 10.2009
CNA, Caregiver
Private Care Giver
10.2008 - 01.2009
CNA Student
Private Care Giver
07.2008 - 08.2008
Certified Nurses Assistant - Medical
Direct CareGivers Association