Summary
Overview
Work History
Education
Skills
Certifications
Certification
Timeline
Generic

NATALIE HUNTER

Mars Hill

Summary

Experienced Nurse Case Manager with expertise in disability management, workers' compensation, and claims processes. Proven ability to optimize operations, mentor teams, and drive client-focused solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Dane Street, LLC
11.2024 - 01.2025
  • Managed workload distribution for disability peer reviews, ensuring efficiency and balance
  • Presented performance metrics to leadership, supporting data-driven decisions
  • Trained and mentored team members, enhancing skills and addressing concerns
  • Led client communications on products, turnaround times, and inquiries
  • Collaborated on process improvements and supervised customer service teams to maintain satisfaction

Nurse Case Manager

Sedgwick Claims Management Services, Inc.
05.2022 - 11.2024
  • Conducted clinical assessments for workers' compensation claims to evaluate injuries, treatments, and psychosocial factors
  • Negotiated treatment plans and disability durations with providers using medical guidelines
  • Performed utilization reviews to ensure compliance with protocols
  • Trained new staff and mentored team members for professional development

Registered Nurse

Mission Hospital Medical-Surgical ICU
03.2020 - 05.2022
  • Provided critical care to adult patients with complex health conditions
  • Skilled in ICU procedures, including intubation, Code Blues, and medication titration
  • Focused on hygiene, patient support, and family education

Registered Nurse

Haywood Regional Medical Center ICU
05.2019 - 07.2021
  • Delivered care for critically ill patients, including those requiring ventilation and sedation
  • Assisted in various hospital departments during staffing shortages

Direct Support Professional

Family Tree Alternative Services, Inc.
03.2018 - 05.2019
  • Provided home care for an individual with intellectual disabilities, assisting with ADLs and monitoring health needs

Education

Associate Degree - Nursing

AB-Tech Community College
05.2019

High School Graduate -

AB-Tech Middle College
01.2013

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Customer relationship development
  • Workflow optimization
  • Quality assurance
  • Multitasking and organization
  • Care coordination
  • Medication monitoring
  • Case management
  • HIPAA compliance
  • Utilization review
  • Critical thinking
  • Critical care nursing

Certifications

  • Certified Case Manager, #4265413
  • Multi-State Licensed Registered Nurse: North Carolina #314753, California #95301850, Illinois #041527358, Nevada #869724, New York #899150

Certification

Ashley Harriman Dane Street Operations Manager

512-985-7102

Kelley Ware, RN, BSN, CCM Sedgwick Clinical Manager

315-426-4960

Kailyn Chevalier, RN, CCM Sedgwick Senior Clinical Team Lead

901-531-2543

BETHANY DYER, BSN, RN, PCCN-K MISSION HOSPITAL MSICU MANAGER

828-213-2495

MELINDA SHIVERS, ADN, RN HAYWOOD REGIONAL MEDICAL CENTER

828-735-4909

BRIDGET GONZALEZ, FAMILY TREE ALTERNATIVE SERVICES

828-768-1264

Timeline

Operations Supervisor

Dane Street, LLC
11.2024 - 01.2025

Nurse Case Manager

Sedgwick Claims Management Services, Inc.
05.2022 - 11.2024

Registered Nurse

Mission Hospital Medical-Surgical ICU
03.2020 - 05.2022

Registered Nurse

Haywood Regional Medical Center ICU
05.2019 - 07.2021

Direct Support Professional

Family Tree Alternative Services, Inc.
03.2018 - 05.2019

High School Graduate -

AB-Tech Middle College

Associate Degree - Nursing

AB-Tech Community College

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