Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
Ross
08.2024 - Current
Taught employees how to collaborate on daily job tasks and achieve service targets.
Coordinated with General Manager in different operational issues and promotional activities.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Assisted in recruiting, hiring and training of team members.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced operational risks while organizing data to forecast performance trends.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Store Manager in Training
CVS Pharmacy
05.2022 - 08.2024
Trained and guided team members to maintain high productivity and performance metrics.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Science - Business Administration And Management
USC Upstate
Spartanburg, SC
05-2026
Associate of Applied Science - Business Administration And Management
Spartanburg Community College
Spartanburg, SC
12-2024
Skills
Cost analysis and savings
Employee supervision
Training and mentoring
Project management
Scheduling coordination
Team building
New employee hiring
Certification
Certified Excel Specialist, Microsoft office - Earned in December of 2024
Timeline
Assistant Manager of Operations
Ross
08.2024 - Current
Store Manager in Training
CVS Pharmacy
05.2022 - 08.2024
Certified Excel Specialist, Microsoft office - Earned in December of 2024
Bachelor of Science - Business Administration And Management
USC Upstate
Associate of Applied Science - Business Administration And Management
Spartanburg Community College
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