Natalie Jackson
Knoxville,TN
Summary
Reliable and fast-learning food service professional with experience as both a barista and server. Passionate about serving customers, mastering new skills, and creating positive, memorable experiences. Known for providing friendly, consistent, top-quality service.
Overview
3
3
years of professional experience
Work History
Server
Prince Tea House
Cordova, TN
07.2025 - 08.2025
- Took customer orders and served food, drinks, and specialty teas.
- Provided friendly, fast customer service and answered menu questions.
- Handled payments using the POS system.
- Kept tables and dining area clean and organized.
- Worked with the kitchen to make sure orders were correct and on time.
Barista
Starbucks
Collierville, Tennessee
06.2022 - 08.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
High School Diploma - Finance
The University of Tennessee - Knoxville
Knoxville, TN05-2028
High School Diploma -
Collierville High School
Collierville, TN05-2024
Skills
- Espresso machine operation
- POS Systems
- Cash Handling
- Beverage Preparation
- Menu Memorization
- Order Taking
- Speedy and efficient
- Fluent in Amharic
- Solid problem solver
- Team Player
- Positive and professional
- Friendly and outgoing
- Opening and closing duties
- Coffee expertise
- Food Preparation
Education and Training
true
Timeline
Server
Prince Tea House
07.2025 - 08.2025
Barista
Starbucks
06.2022 - 08.2024
High School Diploma - Finance
The University of Tennessee - Knoxville
High School Diploma -
Collierville High School