Elizaveta Ostroumova
Server
Honolulu,HI
Summary
Experienced server with a proven track record of providing exceptional customer service in fast-paced environments. Proficient in menu recommendations and efficient in managing closing procedures. Strong understanding of POS systems and adherence to food safety regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Pocahontas Pancake House
Virginia Beach, VA
04.2024 - 12.2025
- Managed multiple tables simultaneously, showcasing strong multitasking abilities. (5-6 table sections)
- Served food and beverages promptly, prioritizing customer needs.
- Utilized POS system to process orders, manage bills, and accommodate complimentary items.
- Collaborated with team members during busy shifts to enhance workflow and guest experiences.
Server
Bubba's Crabhouse & Seafood Restaurant
Virginia Beach, Virginia
05.2025 - 10.2025
- Executed opening and closing tasks, including setup of dining area and supply restocking.
- Managed multiple tables to guarantee timely delivery of food and beverages.
- Operated "Toast" POS terminals for order input, bill splitting, and total calculation.
Server
Union Taco
Norfolk, VA
05.2023 - 04.2025
- Trained new servers on menu content and customer service protocols.
- Provided attentive service of food and beverages to meet customer needs.
- Utilized POS system for order placement, bill management, and item handling.
- Supported food delivery operations in absence of food runners/expeditors.
- Ensured clean and organized dining areas to maintain restaurant standards.
Barista
Go Get 'Em Tiger
Los Angeles, CA
01.2023 - 06.2023
- Pleasantly interacted with customers during hectic periods, controlled line with quick service.
- Created wide variety of hot and cold drinks in average shifts.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Cleaned counters, machines, utensils and seating areas daily.
Expeditor
Two Roads Tavern
Kill Devil Hills, NC
03.2022 - 11.2022
- Assisted preparation of food plates, overseeing quality and appearance.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
- Assisted wait staff with timely food delivery and guest requests.
Barista/Expeditor
Treehouse Coffee Co
Duck, NC
03.2022 - 11.2022
- Operated cash register for cash, check and credit card transactions.
- Helped in the kitchen during rush, ran food, bagged to-go orders.
- Operated espresso machine.
- Opened and closed the cafe.
- Answered questions from restaurant patrons regarding menu items.
Education
High School Diploma -
Gymnasium 42
Saint - Petersburg, Russia06.2018
Skills
- Menu memorization and presentation
- Stock management
- Order accuracy and delivery
- Quality assurance
- Cash handling
- Espresso machine operation
- POS system operation (including "Toast" POS)
- Employee training
Certification
ServSafe Food Handler
Timeline
Server
Bubba's Crabhouse & Seafood Restaurant
05.2025 - 10.2025
Server
Pocahontas Pancake House
04.2024 - 12.2025
Server
Union Taco
05.2023 - 04.2025
Barista
Go Get 'Em Tiger
01.2023 - 06.2023
Expeditor
Two Roads Tavern
03.2022 - 11.2022
Barista/Expeditor
Treehouse Coffee Co
03.2022 - 11.2022
High School Diploma -
Gymnasium 42