NATALIE JENKINS
New York,NY
Summary
Dynamic and results-driven professional with a proven track record of excellence in client relations and project management. Dedicated to fostering positive relationships and facilitating effective communication within communities to drive collaborative initiatives and foster community engagement.
Overview
11
11
years of professional experience
Work History
Customer Relations Manager
Security Dodge Chrysler Jeep Ram
09.2015 - Current
- Spearheading customer relations initiatives, fostering long-lasting relationships, and driving customer loyalty through personalized service and support.
- Building client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Generating weekly reports and attending weekly manager meetings for the service director, providing insights into customer service metrics and highlighting areas for improvement.
Traffic Control Specialist
Pinnacle Alliance Corp.
10.2020 - 04.2024
- Maintained safe work zones by setting up appropriate barriers, signs, and cones according to established guidelines.
- Exhibited exceptional attention to detail when inspecting work zones for potential hazards or issues, mitigating risks for all parties involved.
- Safeguarded pedestrians and cyclists by creating clear paths through work zones and monitoring their use closely.
Client Service Representative
Security Dodge Chrysler Jeep Ram
01.2013 - 09.2015
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction. Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
Education
Licensed Real Estate Salesperson - Real Estate
Real Estate Licensing New York LLC
Long Island, NY03.2023
Skills
- Excellent Communication and Writing Skills
- Possess knowledge of Construction Process
- Proficient in Microsoft Office
- Key stakeholder relationship building
- Strong Organizational Skills
- Time Management
Timeline
Traffic Control Specialist
Pinnacle Alliance Corp.
10.2020 - 04.2024
Customer Relations Manager
Security Dodge Chrysler Jeep Ram
09.2015 - Current
Client Service Representative
Security Dodge Chrysler Jeep Ram
01.2013 - 09.2015
Licensed Real Estate Salesperson - Real Estate
Real Estate Licensing New York LLC
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