NATALIE JIMENEZ
RIALTO ,CA
Summary
I am an energetic, dedicated, focused individual with great interpersonal skills. I excel at prioritizing, fast pace environments, balancing multiple tasks simultaneously and achieving all output goals on time with a focus on quality and safety. I have great organizational skills and attention to details. I’m a team player with many years of managing experience with excellent customer service, communication, performing clerical tasks and solving a multitude of foreseen and unforeseen problems.
Overview
14
14
years of professional experience
Work History
DONOR CENTER TECHNICIAN MANAGER/TRAINER
Grifols Biomat USA
09.2020 - Current
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Planned, scheduled and delegated daily work to team of employees
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Set up, maintained and verified sterility of lab equipment and tools.
Store Manager Trainer
In-N-Out Burger
09.2010 - 12.2015
- Conducted training sessions to prospective and store associates
- Maintained high standards of customer service and followed safety procedures during high volume, fast paced operation
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
- Worked the registers and took orders as well as food prep and cooking
- Oversaw, trained and encourage multiple positions, promoting culture of efficiency and performance.
Instructional Aide/Intervention Teacher
East Heritage Elementary
07.2013 - 09.2020
- Collaborate and communicate daily with teachers and counselors regarding student need for support with instruction
- Review tests, grades, records, enter data into excel and file progress of 50 students
- Performs many clerical and administrative
- Trouble shoots and able to do regular maintenance on all office equipment including but not limited to industrial copiers and laminators
- Working knowledge of Microsoft excel and office
Education
Paraprofessional Certification - Currently Enrolled
Chaffey College
Cal Poly
PomonaHigh School Diploma -
San Gabriel Mission High School
Skills
- Standard Operating Procedures Maintenance
- New Staff Training
- Administrative Duties
- Customer Satisfaction
- Sales Goals
- Production Optimization
- Medical Screening
- Data Entry
- Corrective Actions
- Staff Management
- Managing Reception
- Microsoft Office
- Employee Evaluation
- Develops procedures, user guides and training materials
- Troubleshoots system issues with and for staff
- Review patient chart documentation to ensure correct data
Timeline
DONOR CENTER TECHNICIAN MANAGER/TRAINER
Grifols Biomat USA
09.2020 - Current
Instructional Aide/Intervention Teacher
East Heritage Elementary
07.2013 - 09.2020
Store Manager Trainer
In-N-Out Burger
09.2010 - 12.2015
Paraprofessional Certification - Currently Enrolled
Chaffey College
Cal Poly
High School Diploma -
San Gabriel Mission High School
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