Isaiah Robinson
Lancaster,California
Summary
Patient Driver Manager with training and management talents. Outstanding team leadership and supervisory abilities. Talented at coordinating and monitoring 50-60 drivers and assisting drivers in meeting productivity standards. Committed to treating team drivers with respect and dignity and adhering to state and federal laws. Results-driven Driver Manager with over a year of team management and logistics experience in house. Successful scheduling of drivers and monitoring driver work assignments to manage legal and safe working hours with proficiency in Microsoft Excel and Word.
Overview
2
2
years of professional experience
Work History
Master Trainer
Temco Logistics
Valencia, CA
10.2021 - Current
- Evaluated training needs to improve training quality.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
- Arranged meeting spaces and supporting materials for each class.
Driver Manager
Temco Logistics
Valencia, CA
08.2021 - Current
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Driver Manager
Temco Logistics
Spokane Valley, WA
12.2020 - 08.2021
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Led value-added customer service team that consistently over-delivered on customer expectations.
- Integrated warehouse operations with existing and new business processes.
Master Technician
Temco Logistics
Valencia, CA
08.2020 - 12.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Planned delivery routes and most efficient methods of distribution.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
High School Diploma -
East Side High School
Lancaster, CA05.2011
Skills
- Employee Interviewing
- Progress Monitoring and Goal Attainment
- Communication and Interpersonal Connection
- Standard Operating Procedures Maintenance
- Training and Development Skills
- Role Playing
Accomplishments
- Achieved #1 ranked MDO in network by completing on-time deliveries using White Glove Customer service with accuracy and efficiency.(Spokane5894)
- Helped develop training handbooks still used today company wide.
- Evaluated, trained, and developed countless new hires from trainee to Master Technician
Timeline
Master Trainer
Temco Logistics
10.2021 - Current
Driver Manager
Temco Logistics
08.2021 - Current
Driver Manager
Temco Logistics
12.2020 - 08.2021
Master Technician
Temco Logistics
08.2020 - 12.2020
High School Diploma -
East Side High School
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