Natalie Johnson
Lincoln,NE
Summary
Results-oriented Clinical Program Manager known for high productivity and efficient task completion. Possess specialized skills in increasing staff morale, teamwork, and stakeholder engagement. Excel in leadership, communication, and problem-solving to achieve program goals effectively.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Program Manager
Nebraska Department Of Correctional Services
Lincoln, NE
05.2015 - Current
- Ensured that all programs adhere to relevant regulatory standards and best practices in healthcare delivery systems.
- Identified areas for improvement within the program's structure or process flow.
- Conducted regular meetings with staff to review progress on program initiatives.
- Reviewed records for accuracy, completeness and compliance with established standards of practice.
- Oversaw daily operations of the clinical program including staffing assignments, scheduling issues and workflow management.
- Maintained current knowledge of applicable laws, regulations and industry trends related to clinical programs.
- Provided guidance to team members on clinical operations, protocols, processes and documentation requirements.
- Assisted in developing new clinical programs by identifying resources, obtaining approvals and coordinating implementation efforts.
- Facilitated communication between clinicians regarding changes in policies or procedures within the program.
- Developed training materials for staff on various aspects of the clinical program.
- Created reports summarizing performance metrics against pre-established goals.
- Interviewed applicants and made recommendations for new hires.
Behavioral Health Practitioner Supervisor
Nebraska Department Of Correctional Services
Lincoln, NE
03.1999 - 05.2015
- Reviewed client records, progress notes and reports to ensure quality care.
- Attended conferences and workshops related to advances in the field of mental health.
- Maintained updated knowledge of evidence-based practices in the field of mental health treatment.
- Collaborated with other departments within the organization to coordinate services for clients.
- Conducted individual and group supervision sessions with staff members.
- Facilitated interdisciplinary team meetings to review client cases and develop treatment plans.
- Organized, coordinated and supervised the daily workflow of mental health/substance use staff.
- Referred clients to external resources for additional support.
- Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
- Monitored caseloads of assigned mental health and substance use professionals on a regular basis.
Education
Master of Arts - Mental Health Counseling
Doane University
Lincoln, NE05-2015
Skills
- Managerial experience
- Clinical Documentation
- Staff Development
- Compliance with regulatory guidelines
- Effective Communication
- Patient relationship management
Certification
- Licensed Mental Health Practitioner ( LMHP)
- Licensed Independent Mental Health Practitioner processing license application in progress
- Licensed Alcohol and Drug Counselor ( LADC)
Timeline
Clinical Program Manager
Nebraska Department Of Correctional Services
05.2015 - Current
Behavioral Health Practitioner Supervisor
Nebraska Department Of Correctional Services
03.1999 - 05.2015
Master of Arts - Mental Health Counseling
Doane University