Summary
Overview
Work History
Education
Skills
Additional Information
Volunteer Experience
Timeline
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Natalie Jones

Clinton,CT

Summary

Detail-oriented Political Science graduate providing high-quality customer service in various settings with adaptable professional and expertise in team collaboration and guest relations.

Overview

8
8
years of professional experience

Work History

Server

Liv's Oyster Bar
01.2023 - Current
  • Pairing professionalism with personality to offer memorable experiences to guests and foster repeat business and great reviews.
  • Memorize orders and requests and complete them efficiently, assuring patron satisfaction while addressing any possible issues.
  • Ensure proper communication between guests, kitchen staff and bar to execute dining experiences efficiently while maintaining high standards for quality.

Office Assistant

Clinton Glass
09.2022 - 01.2023
  • Utilized computer and job-related software to maintain and update filing, inventory, and database systems
  • Translated written documents into typed orders, quotes, estimates, invoices and other formatted data
  • Correspondence of external communications on behalf of leadership
  • Interacted and fulfilled orders with customers by phone, email, and in-person.

Server

Alforno Trattoria
05.2018 - 05.2022
  • Seamlessly perform front-of-house tasks such as customer service, order taking, proper firing, cleaning and restocking.

Server

Waters Edge Resort and Spa
05.2016 - 05.2018
  • Maximized opportunities to create unforgettable dining moments for proms, weddings and conferences through fine attention to detail.
  • Served at Dattilo Fine Italian, accommodating patrons and members in the main and private dining rooms


Education

Bachelor of Arts (B.A.) In Political Science -

Southern Connecticut State University
05.2021

Skills

  • Customer Service
  • Project Management
  • Intuit QuickBooks
  • Microsoft Office
  • Hospitality Service Expertise
  • 10 years of POS use

Additional Information

  • Graduated cum laude
  • Member of the National Political Science Honor Society

Volunteer Experience

  • Founding Member Of The Clinton Human Rights Committee.

Responsible for organizing engaging and meaningful public events and town discussions, including a recent series of presentations on Clinton's food poverty, policing, local refugees and trans awareness.

  • Chief Organizer of Clinton's Anti-Police Brutality Protest 2020

Collaborating with town officials and law enforcement to ensure safety and cooperation with town ordinances and Covid protocols while assembling a team to delegate responsibilities and streamline donations, supplies, setup and execution.


Timeline

Server

Liv's Oyster Bar
01.2023 - Current

Office Assistant

Clinton Glass
09.2022 - 01.2023

Server

Alforno Trattoria
05.2018 - 05.2022

Server

Waters Edge Resort and Spa
05.2016 - 05.2018

Bachelor of Arts (B.A.) In Political Science -

Southern Connecticut State University
Natalie Jones