Natalie Juarez
Rockwood,TN
Summary
Knowledgeable and dedicated customer service professional with experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Elderly Caregiver
Elk Creek Senior Living
Burleson, TX
12.2021 - 02.2022
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
Volunteer
Amarillo Animal Shelter
Amarillo, TX
09.2021 - 12.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Team Member
Braum's Ice Cream & Dairy Store
Pampa, TX & Canyon, TX
05.2021 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Education
Diploma -
Miami High School
Miami, TX2021
Skills
- Documentation And Reporting
- Time Management
- Customer Service
- Clear Communication
- Team Collaboration
- Certified in CPR/AED
- Tech savvy
- First Aid Certification
- Workload Management
- Critical Thinking
- Safety Compliance
Additional Information
Future Farmers of America
- Awarded for leadership within organization
- FFA President
- Various volunteer positions
- Presentation of animal welfare programs
- Participation in vet tech competitions through several colleges
Hispanic American leadership organization
- Local volunteer work
- Hosting organization fundraisers
Timeline
Elderly Caregiver
Elk Creek Senior Living
12.2021 - 02.2022
Volunteer
Amarillo Animal Shelter
09.2021 - 12.2021
Team Member
Braum's Ice Cream & Dairy Store
05.2021 - 10.2021
Diploma -
Miami High School