Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Juarez

San Antonio,TX

Summary

Experienced with transaction verification and quality assurance. Utilizes attention to detail to ensure compliance and accuracy in all processes. Track record of effective problem-solving and maintaining operational standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Checker

HEB Grocery Store
04.2023 - Current
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.

Grocery Checker

United Supermarkets
10.2021 - 07.2022
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Helped with locating items and signing up for rewards programs.

Team Member

Whataburger
01.2021 - 04.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Work Study Student

San Antonio College
08.2019 - 03.2020
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Assisted in planning and running special events such as orientations, conferences and fundraisers.
  • Coordinated and scheduled meetings and appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

High School Diploma -

Lanier High School
San Antonio, TX
05.2019

Skills

  • Cash handling proficiency
  • Collaborative teamwork
  • Office support services
  • Regulatory compliance
  • Customer engagement

Certification

  • TABC Certificate
  • Paraprofessional Certificate
  • Substitute Certificate

Timeline

Checker

HEB Grocery Store
04.2023 - Current

Grocery Checker

United Supermarkets
10.2021 - 07.2022

Team Member

Whataburger
01.2021 - 04.2021

Work Study Student

San Antonio College
08.2019 - 03.2020

High School Diploma -

Lanier High School