Experienced with transaction verification and quality assurance. Utilizes attention to detail to ensure compliance and accuracy in all processes. Track record of effective problem-solving and maintaining operational standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Checker
HEB Grocery Store
04.2023 - Current
Assisted customers with bagging their purchases, providing swift and attentive service.
Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Grocery Checker
United Supermarkets
10.2021 - 07.2022
Scanned customer purchases and supported transactions to streamline sales process.
Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Helped with locating items and signing up for rewards programs.
Team Member
Whataburger
01.2021 - 04.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated register to process payments and collect cash payment for order totals.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Work Study Student
San Antonio College
08.2019 - 03.2020
Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Assisted in planning and running special events such as orientations, conferences and fundraisers.
Coordinated and scheduled meetings and appointments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.