Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Kelly

Denver,CO

Summary

Dependable administrative and customer service professional with over 5 years of experience in healthcare, hospitality, and janitorial settings. Recognized for meticulous attention to detail, clear communication, and adept multitasking abilities in fast-paced environments. Experienced in maintaining clean, orderly, and safe environments with a proven track record of ensuring client satisfaction and pristine living spaces through effective time management and precision. Skilled in managing front desk activities to create a welcoming atmosphere for clients, utilizing strong organizational skills and keen attention to detail to optimize office operations. Knowledgeable in effective communication techniques and customer service principles to elevate visitor experiences.

Overview

9
9
years of professional experience

Work History

House Cleaner

Top Clean
02.2023 - Current
  • Perform detailed residential cleaning and uphold client satisfaction.
  • Ensure timely and consistent service across locations.

Receptionist

Avamere Health Services
08.2021 - 01.2023
  • Manage appointment scheduling and respond to referrals.
  • Provide excellent customer service and front desk support.
  • Handle screening, answering phones, and data entry.

Janitorial Worker

Bright Day Cleaning
08.2019 - 12.2021
  • Maintained cleanliness of multiple commercial buildings.
  • Trained new employees and organized janitorial supplies.

Administrative Assistant

Buckner Wadsworth and Associates
01.2017 - 02.2019
  • Supported tax professionals with paperwork, scanning, and assembly of returns.
  • Delivered customer service and handled office communications.

Education

High school or equivalent -

Bolt Academy

Skills

  • Microsoft Office
  • Customer Service Skills
  • Floor Care
  • Cleaning and sanitization
  • Communication skills
  • Front desk
  • Time management
  • Medical terminology
  • Medical office experience
  • Organizational skills
  • Hospitality
  • Telephone skills
  • Data entry
  • Customer/Client relations

Timeline

House Cleaner

Top Clean
02.2023 - Current

Receptionist

Avamere Health Services
08.2021 - 01.2023

Janitorial Worker

Bright Day Cleaning
08.2019 - 12.2021

Administrative Assistant

Buckner Wadsworth and Associates
01.2017 - 02.2019

High school or equivalent -

Bolt Academy