Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Natalie Lambert

Fort Wayne,IN

Summary

At All American Stores, I spearheaded staff onboarding and coordination, significantly enhancing employee satisfaction and retention. Expert in Microsoft Office and adept at multitasking, I developed strategic plans that achieved departmental goals, fostering a culture of continuous learning and high performance. My proactive approach in conflict resolution and relationship building led to improved customer and supplier relations.

I ran 3 of our Fort Wayne stores for over a year before being promoted to company trainer. I enjoy interactions with cutomers. I believe it is very important to build a relationship with each customer. They return with their business and spread the word.

Overview

8
8
years of professional experience

Work History

Dietetics/Food Service

Parkview Regional Medical Center
Fort Wayne, IN
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Training and Staffing Coordinator/ Store Manager

All American Stores
Fort Wayne, IN
02.2017 - 07.2024

Started and completed onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.

  • Increased employee satisfaction by maintaining thorough knowledge of needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the company to address workforce planning needs effectively.
  • Created training checklists and cheat sheets.
  • Completed daily balancing, entering report numbers into spreadsheets as well as counting money and running to the bank.
  • Store schedules, quarterly inventory, ensuring all polices are being followed.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Education

High School Diploma -

North Side High School
Fort Wayne, IN
02.2004

Skills

  • Staff Scheduling
  • New Hire Onboarding
  • Strong Organization
  • Staff Coordination
  • Employee Onboarding
  • Schedule Management
  • Onboarding Processes
  • Background checking
  • Recruitment
  • Recruitment Strategies
  • Performance Evaluation
  • Decision-Making
  • Microsoft Office
  • Conflict Resolution
  • In-Person and Telephone Interviewing
  • Employment Recordkeeping
  • Employee Hiring
  • Human Resources Support
  • Relationship Building
  • Time Management
  • Schedule Preparation
  • Positive Attitude
  • Multitasking

References

Chelsey Ormsby- co worker 260-299-2152

Kirstin Throop- co woker 260-249-7949

Kathleen Robertson- supervisor 260-619-8765

Timeline

Dietetics/Food Service

Parkview Regional Medical Center
08.2024 - Current

Training and Staffing Coordinator/ Store Manager

All American Stores
02.2017 - 07.2024

High School Diploma -

North Side High School
Natalie Lambert