Natalie Lopez
Indianapolis,IN
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
2
2
years of professional experience
Work History
Shift Manager
Crew Carwash
Indianapolis, USA
04.2024 - 06.2025
- Maintenance of wash machines
- Supervised daily operations and ensured efficient workflow among team members.
- Trained new staff on safety procedures and customer service standards.
- Assisted in resolving customer complaints and provided effective solutions promptly.
- Conducted regular team meetings to discuss performance and address concerns.
- Monitored service quality to uphold company standards and customer satisfaction.
Fountain Operator
Steak N Shake
Indianapolis, USA
08.2023 - 04.2024
- Made milkshakes for customers and handled the machine and stocking everything up
- Operated fountain beverage machines to ensure consistent drink quality.
- Maintained cleanliness of work area and equipment throughout shifts.
- Trained new team members on fountain operations and safety procedures.
Education
High School Diploma -
Herron High School
Indianapolis, IN 08.2020 - 05/2024
Skills
- Cashiering
- Kitchen Experience
- Cleaning Experience
- Restaurant experience
- Cash Handling
- Customer support
- Customer service
- Shift management
- Food Service
- Food Preparation
- Cooking
- Food handling
- Equipment maintenance
- Employee training
- Quality assurance
- Conflict resolution
- Performance management
- Communication skills
- Leadership development
- Documentation and reporting
- Cash handling
Timeline
Shift Manager
Crew Carwash
04.2024 - 06.2025
Fountain Operator
Steak N Shake
08.2023 - 04.2024
High School Diploma -
Herron High School
08.2020 - 05/2024