NATALIE LOPEZ
Alumni Hall
Gainesville,NY
1
Certification
2
years of professional experience
Motivated Sales Associate with 2+ years of retail experience, specializing in inventory control and visual merchandising. Led cycle-count initiatives to enhance product availability and mentored new associates to foster team development. Currently pursuing a B.A. in Psychology to leverage research-driven communication strategies for improved customer engagement.
Work History
Brand Representative
2 Months- Greeted customers and provided product guidance aligned with campus apparel and gift selections.
- Processed sales transactions accurately using point-of-sale systems and resolved payment issues.
- Supported visual merchandising updates to promote featured products and seasonal collections.
- Restocked merchandise and maintained organized, shoppable displays across sales floor.
- Responded to customer questions and resolved concerns with professional, service-focused communication.
Grocery Clerk
1 Year 10 Months- Delivered exceptional customer service by promptly responding to product inquiries and resolving concerns to ensure a positive shopping experience. Maintained accurate, attractive merchandising and restocked shelves to maximize product visibility and reduce stockouts. Operated POS systems to process cash and card transactions with high accuracy and completed end-of-shift cash reconciliation. Coordinated with team members on inventory management and waste-reduction initiatives, including cycle counts and stock rotation. Trained and mentored new associates on store policies, safety procedures, and customer service standards to accelerate onboarding and improve team performance.
Seasonal Sales Associate
1 Month- Provided exceptional customer service, enhancing shopping experiences and fostering customer loyalty. Assisted in visual merchandising, ensuring appealing displays that align with brand standards. Managed inventory levels efficiently, conducting stock checks to maintain product availability. Executed sales transactions accurately using POS systems, ensuring smooth checkout processes.
Education
B.A. - Psychology
Relevant coursework: Research Methods, Statistics for Psychology, Social Psychology, Consumer Behavior. Developed strong communication, conflict resolution, observational, and data-collection skills through lab projects and customer-facing retail roles. Anticipated graduation: May 2029.
Skills
Customer Service
Brand development
Team Collaboration
Time Management
Visual merchandising
Team alignment
Leadership
Merchandising strategies
Effective communicator
Certification
- Psychological First Aid (PFA) Online
Timeline
Brand Representative
Alumni Hall
08.2026 - CurrentRead More
Seasonal Sales Associate
Tailored Brands Inc.
05.2026 - 06.2026Read More
Grocery Clerk
Publix Supermarkets
09.2024 - 07.2026Read More
University of Florida
B.A. from Psychology
Read More