Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Lopez-Ramirez

Oklahoma City,OK

Summary

Driven and bilingual professional with a proven track record in customer service and cash handling, enhanced by experience at Denny's Restaurant. Excelled in maintaining high customer satisfaction and efficiency, leveraging active listening and interpersonal skills. Demonstrated expertise in garden maintenance and design, contributing to enhanced outdoor aesthetics and client satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Waitress

Dennys Restaurant
05.2022 - 05.2024
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Assistant Gardener

Angel's Lawn & Garden Service
01.2020 - 09.2023
  • Inspected gardens for pests, weeds and diseases.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Installed stonework according to landscape design plan and client specifications.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed debris and waste from outdoor areas.

Education

High School Diploma -

Northwest Classen High School
Oklahoma City, OK
05.2024

Skills

  • Customer Service
  • Cash Handling
  • Bilingual English and Spanish
  • Active Listening

Languages

Spanish

Timeline

Waitress

Dennys Restaurant
05.2022 - 05.2024

Assistant Gardener

Angel's Lawn & Garden Service
01.2020 - 09.2023

High School Diploma -

Northwest Classen High School
Natalie Lopez-Ramirez