Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Lukens

Arrington,Tennessee

Summary

Knowledgeable Veterinary Technician with experience in anesthesia, surgery and pathology in companion animals. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service.

Overview

6
6
years of professional experience

Work History

Veterinary Technician

PWA Operations
07.2021 - Current
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.

Research Lab Assistant

Tucker Lab
09.2020 - 06.2021
  • Supported researchers in achieving project goals through meticulous data collection and analysis.
  • Ensured timely completion of projects by prioritizing tasks and managing deadlines effectively.
  • Reduced errors in data entry by meticulously checking records and verifying information against source materials.
  • Implemented quality control measures to maintain data integrity throughout all stages of experimentation and analysis processes.

Seasonal Veterinary Assistant

Alicia Pet Care Center
06.2018 - 09.2019
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.

Education

No Degree - Animal Biology

University of California - Davis
Davis, CA

Skills

  • Surgical Assistance
  • Medical History Collection and Charting
  • Medical Record-Keeping
  • Client Education
  • Aseptic Techniques
  • Blood Draws, Cytocentesis
  • General Anesthesia Monitoring for Dogs and Cats
  • Blood, Urine, Fecal, and Stain Preparation

Timeline

Veterinary Technician

PWA Operations
07.2021 - Current

Research Lab Assistant

Tucker Lab
09.2020 - 06.2021

Seasonal Veterinary Assistant

Alicia Pet Care Center
06.2018 - 09.2019

No Degree - Animal Biology

University of California - Davis

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Natalie Lukens