Summary
Overview
Work History
Education
Skills
References
Timeline
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Natalie Mack

Mount Pleasant,MI

Summary

Experienced server who is professional with customers, co-workers, and management. Always positive and provides excellent engagement with customers. Experience with POS systems and has TAM certification.

Overview

3
3
years of professional experience

Work History

Server and Hostess

Legs Inn
Cross Village , MI
05.2024 - 09.2024
  • Contact: Cori; (740) 447 - 4223
  • 4 Months serving a polish upscale restaurant in northern Michigan.
  • Duties: seating tables, greeting tables, drink preparation, memorization of draft lists, and opening and serving wine, ringing in food and drinks, and bringing out food on trays.

Manager

Ziggys
Holly, MI
04.2021 - 08.2023
  • Contact: Teresa Moss; (810) 730 - 7114
  • 1 year serving customers, 2 years managing the storefront.
  • Duties: Overseeing staff, finances, and customer service.

Education

Early Childhood Development/ Administration

Natalie Mack
Mount Pleasant, MI
05-2027

Skills

  • Exceptional customer service
  • Menu memorization
  • Food running
  • Liquor, wine, and food service
  • Effective customer upselling
  • Team member support
  • Hostess support
  • Point of sale (POS) system operations
  • Responsible beverage service
  • Guest engagement
  • Safe food handling
  • Positive and professional

References

References available upon request.

Timeline

Server and Hostess

Legs Inn
05.2024 - 09.2024

Manager

Ziggys
04.2021 - 08.2023

Early Childhood Development/ Administration

Natalie Mack

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