Natalie Mack
Mount Pleasant,MI
Summary
Experienced server who is professional with customers, co-workers, and management. Always positive and provides excellent engagement with customers. Experience with POS systems and has TAM certification.
Overview
3
3
years of professional experience
Work History
Server and Hostess
Legs Inn
Cross Village , MI
05.2024 - 09.2024
- Contact: Cori; (740) 447 - 4223
- 4 Months serving a polish upscale restaurant in northern Michigan.
- Duties: seating tables, greeting tables, drink preparation, memorization of draft lists, and opening and serving wine, ringing in food and drinks, and bringing out food on trays.
Manager
Ziggys
Holly, MI
04.2021 - 08.2023
- Contact: Teresa Moss; (810) 730 - 7114
- 1 year serving customers, 2 years managing the storefront.
- Duties: Overseeing staff, finances, and customer service.
Education
Early Childhood Development/ Administration
Natalie Mack
Mount Pleasant, MI05-2027
Skills
- Exceptional customer service
- Menu memorization
- Food running
- Liquor, wine, and food service
- Effective customer upselling
- Team member support
- Hostess support
- Point of sale (POS) system operations
- Responsible beverage service
- Guest engagement
- Safe food handling
- Positive and professional
References
References available upon request.
Timeline
Server and Hostess
Legs Inn
05.2024 - 09.2024
Manager
Ziggys
04.2021 - 08.2023
Early Childhood Development/ Administration
Natalie Mack
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