Natalie Mallak
Minnetonka,MN
Summary
I have a real passion for helping others and making long lasting connections with the people I meet. I've always been a perfectionist and I am not afraid to do what it takes to get the job done. I feel my skill set, passion for helping others and providing great customer service would be a great asset to your team
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Social Media Specialist
Minnetonka Pediatric Therapy Center
Plymouth, MN
01.2021 - 05.2024
- Upload and input new client information into the EMR. Working with the clinic director to help find the right therapist for the client.
- Manage social media pages. Creating unique content to highlight speech therapy, physical therapy, and occupational therapy.
- Previously worked in the clinic full-time. Greeted clients, answered clinic phone calls, and worked with the billing team.
- Created fun activities every month to get our clients excited for therapy.
- Submitted prior authorizations to insurance when needed, and kept track of when authorizations needed to be updated.
Event Coorinator/Administrator
a Cena Ristorante
Portland, Oregon
05.2017 - 08.2019
- Collaborated with clients to design customized events, on-site as well as at other venues.
- Developed promotional materials for events and restaurant use.
- Maintained a monthly inventory of restaurant and event supplies, and equipment.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
Customer Service Representative
Black Rabbit Books
Mankato, MN
03.2015 - 11.2016
- Main representative for Black Rabbit Books.
- Worked with the Sales Team to ensure all orders to wholesalers were received accurately.
- Created invoices and kept track of orders going out of our on-site warehouse.
- Worked closely with our database of books to make sure it was up to date by running reports and keeping it organized.
Education
BFA - Musical Theatre
Minnesota State University, Mankato
Mankato, MN05-2011
Skills
- Event coordination
- Creative thinking
- Adaptability
- Team collaboration
- Performance preparation
- Improvisation techniques
Affiliations
- Golf
- Making music with my family
- Community Theatre
Timeline
Administrative Assistant/Social Media Specialist
Minnetonka Pediatric Therapy Center
01.2021 - 05.2024
Event Coorinator/Administrator
a Cena Ristorante
05.2017 - 08.2019
Customer Service Representative
Black Rabbit Books
03.2015 - 11.2016
BFA - Musical Theatre
Minnesota State University, Mankato
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