Natalie Marquez

Assisted Store KPIs elevation from 1 of 6 since transferring last November to 4 of 5 quarter-to-date by leading, training, and implementing Perfect Fitting Standards, and WOW First Impressions.

Secured a consistent ranking within the top 10-16 nationwide for RRS, moving up from the bottom third position.

Helped recruit, hire, and fill the team bench; 5 Pacesetters QTD, 3 in tow from 0.

Submitted countless leads for marketing outreach, resulting in new connections, and renewed marketing engagement to drive store revenue.

Oversaw daily store operations, enhancing staff productivity and operational efficiency.

Trained and mentored new employees on company policies and customer service excellence.

Coordinated inventory management, ensuring optimal merchandise presentation on sales floor.

• Achieved recognition as 2024 Community Outreach Winner for Road Runner Sports.
• Oversaw daily operations and in-store communications to enhance efficiency.
• Assisted in team scheduling, interviewing, and training to develop staff capabilities.
• Led inventory management initiatives, ensuring compliance with established standards.
• Transformed store performance and team bench to 'green' status before transferring to Solana Beach.
• Demonstrated proficiency in all aspects of inventory management and assisted in training the team.
• Served as Supervisor/Assistant during launch of first boutique store in 2023.

• Coached staff on strategies to enhance performance and meet client goals.
• Managed daily operations for staff and residents.
• Assisted in the intake and exiting process for residents, ensuring proper documentation.
• Collaborated with treatment teams to support client care plans effectively.
• Provided leadership, insight, and mentoring to employees regarding safety and the non-violent resolution process.
• Assisted in developing strategies for improving operational efficiency while reducing costs associated with managing a facility.