Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NATALIE MAYNARD

Tulsa

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Banker

Arvest Bank
03.2025 - Current
  • Processed customer transactions accurately and efficiently, enhancing overall service quality.
  • Assisted clients with account inquiries, providing timely and reliable information.
  • Educated customers on banking products and services, increasing engagement and satisfaction.
  • Resolved customer complaints with professionalism, ensuring positive experiences and retention.
  • Collaborated with team members to streamline workflows, improving operational efficiency.
  • Monitored compliance with banking regulations, maintaining high standards of integrity and security.
  • Analyzed financial data to identify trends, supporting strategic decision-making for product offerings.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Proactively identified potential fraud or suspicious activity, taking appropriate action to protect client accounts and bank assets.
  • Developed financial models to predict future market trends, aiding in strategic planning and investment decisions of bank.
  • Initiated cross-selling strategy that significantly increased uptake of additional banking products and services.
  • Cross-sold credit cards, loans and other bank products.

Barista

Scooters Coffee
08.2024 - 01.2025
  • Built strong relationships with regulars and new customers by providing friendly, personalized service
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Operated cash registers and handled cash and card transactions

Sandwich Artist

Subway
03.2024 - 08.2024
  • Maintained a clean and organized workspace while preparing sandwiches in accordance with health codes
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary
  • Followed food safety standards for sanitization and storage of food
  • Demonstrated ability to work collaboratively with diverse teams and customers
  • Handled cash and credit card transactions and handed back correct change
  • Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly

Online Personal Shopper

Walmart
12.2022 - 12.2023
  • Demonstrated strong organizational skills by managing multiple client orders simultaneously
  • Maintained positive working relationships with customers, team members, and leadership
  • Displayed excellent problem solving abilities when resolving customer complaints
  • Utilized effective communication techniques to ensure customer satisfaction

Education

High School Diploma - Accounting, Honors Advanced Algebra

Webb City Highschool
Webb City, Mo
12.2024

Skills

  • Time management
  • Friendly and outgoing
  • Active listener
  • Order taking
  • Cash register operation
  • Safe food handling
  • Fast Learner
  • Cash management
  • Sales recording
  • Teamwork and collaboration
  • Goal oriented
  • Problem-solving skills
  • Exceptional customer service

Certification

Drivers License

Timeline

Banker

Arvest Bank
03.2025 - Current

Barista

Scooters Coffee
08.2024 - 01.2025

Sandwich Artist

Subway
03.2024 - 08.2024

Online Personal Shopper

Walmart
12.2022 - 12.2023

High School Diploma - Accounting, Honors Advanced Algebra

Webb City Highschool

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